GCC - Sales Engineer (Tampa)
Employee Owned Holdings, Inc., Tampa, FL, United States
GCC is looking for candidates who want to start on the journey to build a successful sales career with our 100% employee owned company. GCC has offices in Tampa, Seattle, Charlotte, and Portland – providing motion control solutions for hydraulic, pneumatic and electrically powered applications. Our southeast division specializes in hydraulic solutions for the aerospace, machine tool, forestry and marine industries. Our team is growing, and we are proud to be a 100% employee owned company – every employee has skin in the game.
Sales Engineer The Sales Engineer will start off with an inside sales role with the goal of learning about customers, products and skills necessary to move into an outside sales role within 1-2 years of hire. GCC will facilitate rotational duties in repair and production for hands‑on training as well as shadowing management and outside sales. The sales engineer will be expected to pass the Fluid Power Certification from IFPS and demonstrate competency with products, vendors and sales skills to move to an outside role. This is an exciting opportunity to learn industrial sales in a supportive environment with training support.
Responsibilities
Supporting current outside sales employees with customer support to large OEM accounts – including order expediting, order status questions, providing quotes and assisting with additional customer information as requested
Answering incoming calls for sales, service, product availability, order expediting, credit issues, managing orders in the ERP system and creating quotes
Finding new business leads from incoming requests for quotes and phone calls
Cross selling and upselling products and value‑added services as applicable
Supporting and participating in the organization's continual improvement program to conform to ISO 9001 requirements and Quality Management System
Completing rotations in production and repair departments to assist with teardowns, product modifications and building subassemblies, to learn how products and systems function
Attending sales training as assigned; studying fluid power basics, achieving Fluid Power Specialist certification as designated by the International Fluid Power Society
Shadowing outside sales and assisting with in‑person customer visits
Other duties as assigned
Requirements Education
Associate's or bachelor's degree in Engineering or other applicable field of study
Experience
Experience with technical concepts (fluid power experience preferred)
Customer service work experience
3‑5 years of experience is a plus
Skills Preferred Intelligence
Mechanical aptitude and hands‑on experience
Commitment to academic achievement
Ability to problem solve and learn new concepts
Personality
Charisma – likability and ability to engage with others
Empathy – relating to customer and coworkers
Confidence – owning accomplishments and ability to take risks in new challenging situations
Drive
Hunter mentality, looking for the big fish, competitive
Resilience – demonstrated ability to overcome no and persistence to win in the face of rejection
Discipline to follow‑up, ability to put in the extra hours to ensure customers get the best level of service
Benefits We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance and 401(k) plans with company match. A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is participation in the employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own rights in the stock in the company. When you join EOHI, you automatically begin investing in your future without having to purchase shares. We are a high‑growth company committed to training our employee owners to develop their skills and advance in their careers.
Studies also show that retirement account balances for ESOP companies are 2.5 times higher
ESOP companies grow 2.5 times faster than those companies without employee ownership
Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal
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Sales Engineer The Sales Engineer will start off with an inside sales role with the goal of learning about customers, products and skills necessary to move into an outside sales role within 1-2 years of hire. GCC will facilitate rotational duties in repair and production for hands‑on training as well as shadowing management and outside sales. The sales engineer will be expected to pass the Fluid Power Certification from IFPS and demonstrate competency with products, vendors and sales skills to move to an outside role. This is an exciting opportunity to learn industrial sales in a supportive environment with training support.
Responsibilities
Supporting current outside sales employees with customer support to large OEM accounts – including order expediting, order status questions, providing quotes and assisting with additional customer information as requested
Answering incoming calls for sales, service, product availability, order expediting, credit issues, managing orders in the ERP system and creating quotes
Finding new business leads from incoming requests for quotes and phone calls
Cross selling and upselling products and value‑added services as applicable
Supporting and participating in the organization's continual improvement program to conform to ISO 9001 requirements and Quality Management System
Completing rotations in production and repair departments to assist with teardowns, product modifications and building subassemblies, to learn how products and systems function
Attending sales training as assigned; studying fluid power basics, achieving Fluid Power Specialist certification as designated by the International Fluid Power Society
Shadowing outside sales and assisting with in‑person customer visits
Other duties as assigned
Requirements Education
Associate's or bachelor's degree in Engineering or other applicable field of study
Experience
Experience with technical concepts (fluid power experience preferred)
Customer service work experience
3‑5 years of experience is a plus
Skills Preferred Intelligence
Mechanical aptitude and hands‑on experience
Commitment to academic achievement
Ability to problem solve and learn new concepts
Personality
Charisma – likability and ability to engage with others
Empathy – relating to customer and coworkers
Confidence – owning accomplishments and ability to take risks in new challenging situations
Drive
Hunter mentality, looking for the big fish, competitive
Resilience – demonstrated ability to overcome no and persistence to win in the face of rejection
Discipline to follow‑up, ability to put in the extra hours to ensure customers get the best level of service
Benefits We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance and 401(k) plans with company match. A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is participation in the employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own rights in the stock in the company. When you join EOHI, you automatically begin investing in your future without having to purchase shares. We are a high‑growth company committed to training our employee owners to develop their skills and advance in their careers.
Studies also show that retirement account balances for ESOP companies are 2.5 times higher
ESOP companies grow 2.5 times faster than those companies without employee ownership
Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal
#J-18808-Ljbffr