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Assistant Director of Loss Prevention

Omni Hotels & Resorts, Frisco, TX, United States


The

Assistant Director of Loss Prevention

will be responsible for directing and overseeing the day-to-day functions of the security department, including protection of hotel guests, associates, and property. This position reports to the Director of Loss Prevention.

Responsibilities

Approach all encounters with guests and associates in a friendly, professional and service‑oriented manner

Maintain regular attendance in compliance with Omni Attendance Standards

Schedule Loss Prevention staff according to the needs of the hotel

Comply at all times with Omni SOP and regulations to encourage safe and efficient hotel operations

Maintain and communicate key and lock procedures to ensure they are being followed correctly by all associates

Supervise Loss Prevention staff

Conduct safety and security training for all departments

Supervise and conduct investigations for any situation involving injury, loss of property and/or damage

Perform detailed written investigations on all stolen items

Perform detailed written investigations on all associate accidents resulting in medical attention

Administer personnel matters including performance appraisals, disciplinary issues, hiring, counseling, etc.

Assist the director of human resources with associate theft investigations and keep all investigation information confidential at all times

Edit payroll for the security department and ensure payroll information is turned into accounting by the deadline

Officiate and facilitate monthly safety meetings and serve as the director of safety

Set up procedures for individual departments to reduce the opportunity for theft and to decrease dangerous situations

Keep the security office organized, including filing and report processing

Review and approve all incident reports, ensuring proper processing in the Presynct reporting system

Perform the duties of security officers as needed

Perform night manager or MOD duties as needed

Conduct basic first aid and CPR training for associates in need of those skills

Participate in staff meetings and other management meetings

Maintain hotel surveillance systems

Other duties as assigned or required

Qualifications

Bachelor’s Degree or equivalent preferred

Must have 2+ years experience in Loss Prevention/Security Management role

Experience in Loss Prevention in an upscale establishment preferred

Proven professionalism with guests and associates required

Experience with and familiarity with OSHA standards required

Previous experience with training and maintenance of safety standards

Must have knowledge and experience with Microsoft Word, Excel, Outlook, and PowerPoint

Must become TIPS certified

Must have acceptable MVR results

Must be able to work a flexible schedule, including day, evening, weekends, and holidays

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