Center Director
Code Ninjas Harrisburg-Mechanicsburg, Richmond, TX, United States
Role Overview
The Center Director is the business and growth leader of Code Ninjas Richmond. This role owns sales performance, enrollment growth, and community partnerships, while ensuring an exceptional experience for families, students, and staff. This is not a passive management role—you’ll be out in the community, building relationships, driving tours, closing enrollments, and positioning Code Ninjas Richmond as the go‑to STEM education center in Richmond.
Benefits
Paid time off
Profit sharing
Key Responsibilities Sales & Revenue Growth (Primary Focus)
Own monthly and quarterly enrollment and revenue targets
Convert leads into enrollments through tours, follow‑ups, and strong family relationships
Drive sales for:
Membership programs
Camps (summer, winter, spring, PD days)
Birthday parties and events
Track leads, conversions, and pipeline using CRM tools
Develop and execute local sales initiatives and promotions
Community Partnerships & Outreach
Build and maintain partnerships with:
Local schools (public, private, charter)
PTAs and after‑school programs
Local businesses and organizations
Represent Code Ninjas Richmond at school events, fairs, and community events
Create mutually beneficial partnerships (fundraisers, workshops, demos, referral programs)
Position Code Ninjas Richmond as a trusted local education partner
Marketing & Local Visibility
Support execution of local marketing campaigns (social media, email, events)
Collaborate with ownership on promotional strategies
Generate grassroots leads through in‑person outreach and partnerships
Encourage reviews, referrals, and word‑of‑mouth growth
Operations & Team Leadership
Lead and manage front desk staff and instructors
Ensure excellent customer experience from first inquiry to ongoing membership
Maintain center standards, scheduling, and day‑to‑day operations
Train staff on sales conversations and customer engagement
Monitor KPIs and report performance to ownership
Parent & Ninja Experience
Serve as the main point of contact for families
Handle escalations with professionalism and empathy
Build long‑term relationships with parents and students
Ensure families feel informed, supported, and excited about their ninja’s progress
Qualifications
Proven experience in sales, business development, or center management
Strong relationship‑building and communication skills
Comfortable with outbound outreach and in‑person networking
Goal‑driven, organized, and results‑oriented
Experience in education, enrichment programs, or kids’ services is a plus
CRM, scheduling, and basic reporting experience preferred
What Success Looks Like
Consistent enrollment growth month over month
Strong presence in local schools and community organizations
High tour‑to‑enrollment conversion rates
Positive parent feedback and retention
A motivated, customer‑focused team
Why Join Code Ninjas Richmond?
Make a real impact on kids’ futures through technology education
Lead growth in a community‑focused, mission‑driven business
Opportunity to shape partnerships and sales strategy locally
Room to grow with performance‑based incentives
Compensation: $15.00 - $20.00 per hour
About Us Code Ninjas® is the world’s largest and fastest‑growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Founded in 2016, our company is headquartered in Houston, TX. At our centers, kids learn to code while building their own video games. Kids have fun, parents see results®.
Code Ninjas is creating the problem solvers of tomorrow. We believe that every child deserves the opportunity to unlock their full potential. Educating our youth in coding provides them with the problem‑solving skills and self‑esteem to pursue their dreams.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.
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Benefits
Paid time off
Profit sharing
Key Responsibilities Sales & Revenue Growth (Primary Focus)
Own monthly and quarterly enrollment and revenue targets
Convert leads into enrollments through tours, follow‑ups, and strong family relationships
Drive sales for:
Membership programs
Camps (summer, winter, spring, PD days)
Birthday parties and events
Track leads, conversions, and pipeline using CRM tools
Develop and execute local sales initiatives and promotions
Community Partnerships & Outreach
Build and maintain partnerships with:
Local schools (public, private, charter)
PTAs and after‑school programs
Local businesses and organizations
Represent Code Ninjas Richmond at school events, fairs, and community events
Create mutually beneficial partnerships (fundraisers, workshops, demos, referral programs)
Position Code Ninjas Richmond as a trusted local education partner
Marketing & Local Visibility
Support execution of local marketing campaigns (social media, email, events)
Collaborate with ownership on promotional strategies
Generate grassroots leads through in‑person outreach and partnerships
Encourage reviews, referrals, and word‑of‑mouth growth
Operations & Team Leadership
Lead and manage front desk staff and instructors
Ensure excellent customer experience from first inquiry to ongoing membership
Maintain center standards, scheduling, and day‑to‑day operations
Train staff on sales conversations and customer engagement
Monitor KPIs and report performance to ownership
Parent & Ninja Experience
Serve as the main point of contact for families
Handle escalations with professionalism and empathy
Build long‑term relationships with parents and students
Ensure families feel informed, supported, and excited about their ninja’s progress
Qualifications
Proven experience in sales, business development, or center management
Strong relationship‑building and communication skills
Comfortable with outbound outreach and in‑person networking
Goal‑driven, organized, and results‑oriented
Experience in education, enrichment programs, or kids’ services is a plus
CRM, scheduling, and basic reporting experience preferred
What Success Looks Like
Consistent enrollment growth month over month
Strong presence in local schools and community organizations
High tour‑to‑enrollment conversion rates
Positive parent feedback and retention
A motivated, customer‑focused team
Why Join Code Ninjas Richmond?
Make a real impact on kids’ futures through technology education
Lead growth in a community‑focused, mission‑driven business
Opportunity to shape partnerships and sales strategy locally
Room to grow with performance‑based incentives
Compensation: $15.00 - $20.00 per hour
About Us Code Ninjas® is the world’s largest and fastest‑growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Founded in 2016, our company is headquartered in Houston, TX. At our centers, kids learn to code while building their own video games. Kids have fun, parents see results®.
Code Ninjas is creating the problem solvers of tomorrow. We believe that every child deserves the opportunity to unlock their full potential. Educating our youth in coding provides them with the problem‑solving skills and self‑esteem to pursue their dreams.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.
#J-18808-Ljbffr