Technical Sales Engineer/Specialist
Xylem, Tualatin, OR, United States
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring for a Technical Sales Engineer/Specialist in Tualatin, OR! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.
Role The Technical Sales Engineer/Specialist is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre‑ and post‑sales technical support for the development and implementation of complex products, applications, and solutions. The role reports to the Engineered Solution Supervisor of our Water Infrastructure – Transport division and works closely with sales, customer support, and project management teams to support customers.
Technical Skills
Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using CAD, CAM or CAE systems.
Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal‑related documents.
Soft Skills
Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non‑technical audiences.
Highly organized and detail‑oriented, able to manage multiple priorities and meet deadlines in a fast‑paced environment.
Collaborative team player who can build strong working relationships across departments and with external partners.
Confident and professional presence, with the ability to present information effectively in meetings and customer interactions.
Solid project management skills, including planning, coordination, and follow‑through to ensure successful outcomes.
Responsibilities Pre‑Sales
Provide pre‑sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers.
Assist the Engineering Team in assessing the potential application of company products and preparing detailed product specifications.
Work closely with internal colleagues, subject‑matter experts and technical and commercial resources to review tender documents.
Support the sales team in the quotation creation process for engineered projects.
Contribute as a technical consultant in preparing and reviewing project bid packages.
Provide product and application expertise, design support, and technical drawing support – advise sales team on technical requests and implications as they relate to the project.
Aid Application Engineers and Sales in reviewing all technical documentation for a project to ensure it is technically viable and feasible.
Post‑Sales
Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with the customer for approval.
Review specifications and ensure submitted drawings are compliant.
Address customer questions on the drawings submitted promptly.
Collaborate with third‑party vendors to ensure the customer requirements are fully met.
Work closely with the party who requested post‑sale support to gain a deeper understanding of the request and scope the need.
Support project managers in providing technical solutions to the customers and Engineers.
Provide support to the application engineers in conducting application training for customer service and operations.
Participate in Xylem Watermark volunteer activities.
Qualifications
Bachelor’s degree in engineering or equivalent experience required.
0–2+ years of relevant experience (Engineer‑in‑training and recent graduates welcome).
Ability to use consistent business processes to achieve desired results.
Willingness and ability to always provide superior customer service.
Effective verbal and written communication skills.
Strong problem‑solving and negotiation skills.
Effective interpersonal skills with customers, coworkers, and management.
Strong teamwork and organizational skills with the ability to multi‑task.
Proficiency in Microsoft Office products and computer applications.
Valid driver’s license with an acceptable driving record.
Preferred Qualifications
Mechanical engineering or automation degree.
Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
Day In the Life
Occasional light lifting (10–25 lbs.) in a job‑site environment.
Regularly required to sit or stand, reach, bend and move about the facility.
Regularly required to listen, talk to, and see employees and customers on a daily basis.
Work Environment
Occasional exposure to job‑site conditions such as gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.; occasional exposure to shop noise and fumes.
Standard office environment free of disagreeable elements.
Travel as required to fulfill the duties listed above or as required by the Company.
Diversity And Inclusion At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resource Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and affirmative action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Disclaimer The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.
#J-18808-Ljbffr
We’re Hiring for a Technical Sales Engineer/Specialist in Tualatin, OR! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.
Role The Technical Sales Engineer/Specialist is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre‑ and post‑sales technical support for the development and implementation of complex products, applications, and solutions. The role reports to the Engineered Solution Supervisor of our Water Infrastructure – Transport division and works closely with sales, customer support, and project management teams to support customers.
Technical Skills
Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using CAD, CAM or CAE systems.
Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal‑related documents.
Soft Skills
Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non‑technical audiences.
Highly organized and detail‑oriented, able to manage multiple priorities and meet deadlines in a fast‑paced environment.
Collaborative team player who can build strong working relationships across departments and with external partners.
Confident and professional presence, with the ability to present information effectively in meetings and customer interactions.
Solid project management skills, including planning, coordination, and follow‑through to ensure successful outcomes.
Responsibilities Pre‑Sales
Provide pre‑sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers.
Assist the Engineering Team in assessing the potential application of company products and preparing detailed product specifications.
Work closely with internal colleagues, subject‑matter experts and technical and commercial resources to review tender documents.
Support the sales team in the quotation creation process for engineered projects.
Contribute as a technical consultant in preparing and reviewing project bid packages.
Provide product and application expertise, design support, and technical drawing support – advise sales team on technical requests and implications as they relate to the project.
Aid Application Engineers and Sales in reviewing all technical documentation for a project to ensure it is technically viable and feasible.
Post‑Sales
Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with the customer for approval.
Review specifications and ensure submitted drawings are compliant.
Address customer questions on the drawings submitted promptly.
Collaborate with third‑party vendors to ensure the customer requirements are fully met.
Work closely with the party who requested post‑sale support to gain a deeper understanding of the request and scope the need.
Support project managers in providing technical solutions to the customers and Engineers.
Provide support to the application engineers in conducting application training for customer service and operations.
Participate in Xylem Watermark volunteer activities.
Qualifications
Bachelor’s degree in engineering or equivalent experience required.
0–2+ years of relevant experience (Engineer‑in‑training and recent graduates welcome).
Ability to use consistent business processes to achieve desired results.
Willingness and ability to always provide superior customer service.
Effective verbal and written communication skills.
Strong problem‑solving and negotiation skills.
Effective interpersonal skills with customers, coworkers, and management.
Strong teamwork and organizational skills with the ability to multi‑task.
Proficiency in Microsoft Office products and computer applications.
Valid driver’s license with an acceptable driving record.
Preferred Qualifications
Mechanical engineering or automation degree.
Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
Day In the Life
Occasional light lifting (10–25 lbs.) in a job‑site environment.
Regularly required to sit or stand, reach, bend and move about the facility.
Regularly required to listen, talk to, and see employees and customers on a daily basis.
Work Environment
Occasional exposure to job‑site conditions such as gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.; occasional exposure to shop noise and fumes.
Standard office environment free of disagreeable elements.
Travel as required to fulfill the duties listed above or as required by the Company.
Diversity And Inclusion At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resource Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and affirmative action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Disclaimer The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.
#J-18808-Ljbffr