Business Intake Representative
Dinsmore & Shohl LLP, Cincinnati, OH, United States
At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client‑focused firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.
Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This individual is responsible for all facets of the Firm’s new business intake process.
Responsibilities
Review and process new client and matter intake forms for completeness and compliance with Firm policies
Analyze new client and matter intake information for quality and completeness while meeting established time constraints
Accountable for clear communication and prompt follow‑up necessary to ensure quality and completeness
Collaborate with attorneys and internal teams to resolve missing or incomplete intake information
Submit client and matter information through the Firm’s new client/matter review process
Maintain accurate and up‑to‑date client and matter data in Firm systems
Perform additional duties as assigned as they relate to business intake
Requirements
Proficient in Microsoft Office, including Word, Excel and Outlook, with the capacity to learn new software quickly
Data entry experience, ideally within the medical or legal fields
Ability to make effective and accurate decisions while also knowing when to ask questions, think analytically and creatively
Possess extreme attention to detail
Excellent time management and organizational skills are necessary
Excellent verbal and written communication skills are necessary
Ability to work independently as well as within a teamExceptional interpersonal skills with a positive and helpful customer service attitude
Ability to multitask and work on complex tasks in a fast‑paced deadline driven environment
Equal Opportunity Employer
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Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This individual is responsible for all facets of the Firm’s new business intake process.
Responsibilities
Review and process new client and matter intake forms for completeness and compliance with Firm policies
Analyze new client and matter intake information for quality and completeness while meeting established time constraints
Accountable for clear communication and prompt follow‑up necessary to ensure quality and completeness
Collaborate with attorneys and internal teams to resolve missing or incomplete intake information
Submit client and matter information through the Firm’s new client/matter review process
Maintain accurate and up‑to‑date client and matter data in Firm systems
Perform additional duties as assigned as they relate to business intake
Requirements
Proficient in Microsoft Office, including Word, Excel and Outlook, with the capacity to learn new software quickly
Data entry experience, ideally within the medical or legal fields
Ability to make effective and accurate decisions while also knowing when to ask questions, think analytically and creatively
Possess extreme attention to detail
Excellent time management and organizational skills are necessary
Excellent verbal and written communication skills are necessary
Ability to work independently as well as within a teamExceptional interpersonal skills with a positive and helpful customer service attitude
Ability to multitask and work on complex tasks in a fast‑paced deadline driven environment
Equal Opportunity Employer
#J-18808-Ljbffr