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Customer Experience Specialist — Growth & Solutions

AssuranceAmerica Managing General Insurance Agency, LLC, Atlanta, GA, United States


A leading insurance provider in Atlanta is seeking a Customer Experience Representative to manage inbound customer inquiries regarding underwriting and billing issues. This role involves problem-solving, using a policy management system for accurate issue resolution, and delivering personalized support. The ideal candidate will have a Bachelor's degree or equivalent experience, strong PC skills, and a collaborative mindset. The position offers advancement opportunities within the customer experience team and other departments. #J-18808-Ljbffr