Floating Senior Relationship Banker
F.N.B. Corporation, Boone, NC, United States
Overview
Position Title:
Floating Senior Relationship Banker Business Unit:
Retail Reports to:
Varies Based on Assignment Primary Office Location:
2111 Blowing Rock Road, Boone, North Carolina, 28607 The position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. The incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identify and achieve individual weekly sales goals set by the Branch Manager.
Incorporate FNB digital products & services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Assist with the management of daily sales activity, pre-shift sales huddles, and monitoring and measuring sales results.
Complete operational duties of the branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, and managing vault cash; ensure all tasks adhere to current policy and procedures.
Perform routine operational duties, including traditional teller transactions and other tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage and monitor risk as required by the company’s risk management program.
Compliance and Company Policy F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is required for all position descriptions.
Minimum Education Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED
Experience Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1
Skills
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures consumer products and services
Sales and customer service skills
Licensures / Certifications Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Physical Requirements Or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck)
Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
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Position Title:
Floating Senior Relationship Banker Business Unit:
Retail Reports to:
Varies Based on Assignment Primary Office Location:
2111 Blowing Rock Road, Boone, North Carolina, 28607 The position is primarily responsible for the execution of traditional consumer banking asks of retail banking customers. The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. The incumbent will adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identify and achieve individual weekly sales goals set by the Branch Manager.
Incorporate FNB digital products & services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Assist with the management of daily sales activity, pre-shift sales huddles, and monitoring and measuring sales results.
Complete operational duties of the branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, and managing vault cash; ensure all tasks adhere to current policy and procedures.
Perform routine operational duties, including traditional teller transactions and other tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
Understand, report, respond to, manage and monitor risk as required by the company’s risk management program.
Compliance and Company Policy F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is required for all position descriptions.
Minimum Education Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED
Experience Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 1
Skills
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures consumer products and services
Sales and customer service skills
Licensures / Certifications Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements or Work Conditions Physical Requirements Or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck)
Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
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