Design Sales Specialist/Home Stylist, Part Time Flex, Cherry Creek - West Elm
West Elm, Denver, CO, United States
Overview of the Design Studio Specialist Role
You will inspire customers to express themselves in their homes. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
Perform productive in-home consultations, including the ability to accurately measure and assess the client's living space.
Create and present design plans based on client needs, style, preferences, and living space.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Criteria
Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience in working with the elements of design preferred.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience (specialty retail preferred, but not required).
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while using appropriate equipment and safety techniques.
Full-time associates are expected to have open availability to meet the needs of the business.
Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability beyond the minimum required above that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday). Must have open availability Saturday, Sundays and Mondays.
Benefits This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, and the anticipated pay range for this role is $19.29–$22.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports your physical, financial, and emotional health.
Paid vacations and holidays (full‑time).
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
Continued Learning Opportunities
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand‑specific resources and WSI University.
Leadership development opportunities.
Equal Opportunity Employment Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Applications are accepted on an ongoing basis.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
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Responsibilities
Utilize design expertise to assist clients in one-on-one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
Perform productive in-home consultations, including the ability to accurately measure and assess the client's living space.
Create and present design plans based on client needs, style, preferences, and living space.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Criteria
Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience in working with the elements of design preferred.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience (specialty retail preferred, but not required).
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while using appropriate equipment and safety techniques.
Full-time associates are expected to have open availability to meet the needs of the business.
Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability beyond the minimum required above that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday). Must have open availability Saturday, Sundays and Mondays.
Benefits This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, and the anticipated pay range for this role is $19.29–$22.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports your physical, financial, and emotional health.
Paid vacations and holidays (full‑time).
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
Continued Learning Opportunities
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand‑specific resources and WSI University.
Leadership development opportunities.
Equal Opportunity Employment Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Applications are accepted on an ongoing basis.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
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