Call Center - Inside Sales Agent (On-Site) - Full Time
Renuity, Madison, WI, United States
Call Center Agent – Inside Sales
Mad City Windows & Baths, a Renuity Company, is expanding its Call Center Inside Sales team. Looking to build long‑term stability and grow your career with a company that promotes from within? We want motivated, outgoing individuals ready to learn, grow, and win.
Job Type:
Full‑time
Shift:
1 pm–9 pm (Saturday & Sunday availability preferred)
Pay:
$16 /hr + uncapped commission. Average earnings: $50 k–$70 k+/year
About The Role As a Call Center Inside Sales Agent, you’ll support homeowners as they explore remodeling projects—qualifying interest, setting appointments, and providing an exceptional first impression. You’ll work with customers across all Mad City markets and help guide them toward solutions they love.
In this position, you will:
Manage inbound and outbound calls in a fast‑paced call center environment
Partner with scheduling teams to verify appointments and confirm with customers
Utilize pre‑built scripts to engage customers and work with them to find solutions to their home project needs
Participate in regular department contests and achieve both personal and team goals
Qualifications
No call center experience? No problem. If you bring the drive, we’ll teach you the skills.
Strong communication skills and an outgoing personality
Motivated, competitive, goal‑driven energy
Professional presence and a team‑first mindset
Reliability and consistency in attendance and performance
Ability to multitask, prioritize, and stay organized
Comfort navigating technology and computer applications
What We Offer
Uncapped earning potential – most agents earn between $50k–$70k/year
Rapid advancement – many team members move up within 6 months
Brand‑new expanded call center workspace
Multiple shift options (assigned based on business needs)
Call center operating hours: 8am–9pm, 7 days a week
Benefits & Perks
Medical, dental, vision, life, and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO + paid holidays
Continuous team events, incentives, and company celebrations
Equal Employment Opportunity Statement Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
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Job Type:
Full‑time
Shift:
1 pm–9 pm (Saturday & Sunday availability preferred)
Pay:
$16 /hr + uncapped commission. Average earnings: $50 k–$70 k+/year
About The Role As a Call Center Inside Sales Agent, you’ll support homeowners as they explore remodeling projects—qualifying interest, setting appointments, and providing an exceptional first impression. You’ll work with customers across all Mad City markets and help guide them toward solutions they love.
In this position, you will:
Manage inbound and outbound calls in a fast‑paced call center environment
Partner with scheduling teams to verify appointments and confirm with customers
Utilize pre‑built scripts to engage customers and work with them to find solutions to their home project needs
Participate in regular department contests and achieve both personal and team goals
Qualifications
No call center experience? No problem. If you bring the drive, we’ll teach you the skills.
Strong communication skills and an outgoing personality
Motivated, competitive, goal‑driven energy
Professional presence and a team‑first mindset
Reliability and consistency in attendance and performance
Ability to multitask, prioritize, and stay organized
Comfort navigating technology and computer applications
What We Offer
Uncapped earning potential – most agents earn between $50k–$70k/year
Rapid advancement – many team members move up within 6 months
Brand‑new expanded call center workspace
Multiple shift options (assigned based on business needs)
Call center operating hours: 8am–9pm, 7 days a week
Benefits & Perks
Medical, dental, vision, life, and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO + paid holidays
Continuous team events, incentives, and company celebrations
Equal Employment Opportunity Statement Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
#J-18808-Ljbffr