Express Service Advisor - Smart Motors Toyota
Baxter Auto, Madison, WI, United States
Job Description
Smart Motors Toyota is inviting you to help transform the auto industry. Join Smart Motors and experience an inclusive culture where everyone is a leader.
Smart Motors Toyota
will show you how remarkable you can be. Job Type
Full-time Values
Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. Responsibilities
Ensure a smooth and efficient customer service write‑up process. Maintain constant, positive communication with customers throughout their service experience. Collaborate effectively with technicians and parts teams. Generate, track, review, and complete repair/work orders using multiple computer and web‑based systems. Assist in developing and implementing procedures to improve customer satisfaction, retention, and customer‑pay labor dollars. Uphold all applicable laws, rules, and regulations. Benefits
Competitive Pay: $44,200 – $63,400 annually. Comprehensive Benefits: Market‑leading medical plans (PPO, HSA, FSA), dental (incl. orthodontics), vision, varying vacation and sick leave from Day 1, 4 week‑paid parental leave from Day 1, 401(k) match with 100% vesting after 1 year and immediate eligibility at age 18, short‑ and long‑term disability options, accident and critical illness plans, basic life, pet, legal, & identity insurance. Flexible Work Schedule: Monday–Friday, rotating open and close shifts and rotating Saturdays. Training and Development Opportunities for all employees. Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more. Educational Reimbursement: General and specialized technical automotive degrees. Employee Assistance Programs. Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day. Qualifications
Basic Qualifications
Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle. Bilingual applicants encouraged to apply. Additional Qualifications
A team‑first perspective with a desire to win together. An innate desire to help others in all ways possible. Dedicated to creating meaningful outcomes in everything you do. Welcomes difference by seeking, listening, and learning from diverse perspectives. Authentically communicates with transparency, empathy, and kindness. Forever curious and motivated by a passion for continuous improvement. Equal Opportunity Statement
Smart Motors is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we will provide reasonable accommodation for qualified individuals with disabilities. Compensation
$45,000 – $60,000 per year (includes bonus potential).
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Smart Motors Toyota is inviting you to help transform the auto industry. Join Smart Motors and experience an inclusive culture where everyone is a leader.
Smart Motors Toyota
will show you how remarkable you can be. Job Type
Full-time Values
Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. Responsibilities
Ensure a smooth and efficient customer service write‑up process. Maintain constant, positive communication with customers throughout their service experience. Collaborate effectively with technicians and parts teams. Generate, track, review, and complete repair/work orders using multiple computer and web‑based systems. Assist in developing and implementing procedures to improve customer satisfaction, retention, and customer‑pay labor dollars. Uphold all applicable laws, rules, and regulations. Benefits
Competitive Pay: $44,200 – $63,400 annually. Comprehensive Benefits: Market‑leading medical plans (PPO, HSA, FSA), dental (incl. orthodontics), vision, varying vacation and sick leave from Day 1, 4 week‑paid parental leave from Day 1, 401(k) match with 100% vesting after 1 year and immediate eligibility at age 18, short‑ and long‑term disability options, accident and critical illness plans, basic life, pet, legal, & identity insurance. Flexible Work Schedule: Monday–Friday, rotating open and close shifts and rotating Saturdays. Training and Development Opportunities for all employees. Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more. Educational Reimbursement: General and specialized technical automotive degrees. Employee Assistance Programs. Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day. Qualifications
Basic Qualifications
Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle. Bilingual applicants encouraged to apply. Additional Qualifications
A team‑first perspective with a desire to win together. An innate desire to help others in all ways possible. Dedicated to creating meaningful outcomes in everything you do. Welcomes difference by seeking, listening, and learning from diverse perspectives. Authentically communicates with transparency, empathy, and kindness. Forever curious and motivated by a passion for continuous improvement. Equal Opportunity Statement
Smart Motors is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we will provide reasonable accommodation for qualified individuals with disabilities. Compensation
$45,000 – $60,000 per year (includes bonus potential).
#J-18808-Ljbffr