Field Superintendent Repair
Schindler Group, Chicago, IL, United States
Location: Chicago, Suburban, IL, United States
Job ID: 87803
We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities and contributes to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Field Superintendent Repair Your main responsibilities As a Schindler Field Superintendent, the role will include providing technical solutions, ensuring workplace safety, supervising technicians and job‑site activity, and supporting service, maintenance, and repair sales. The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability. Excellent communication, financial acumen, business development, and management skills will all be critical to success in this role. The Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and teach employees the Company’s quality, productivity, and safety methodology.
Build a team environment by leading field technicians
Manage training and development of field technicians on established processes, tools and standards
Foster excellent communication among team members while maintaining good working relationships with the local union
Ensure that service, maintenance and repair offerings meet Company quality and safety standards, as well as all contract requirements
Continuously improve service delivery to ensure uniformly efficient and effective service
Implement customer and Company requirements for quality, performance and passenger safety
Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
Develop a spirit of teamwork and dedication to quality among all employees
Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures
What you bring
BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field
Minimum 5 years experience in either the elevator industry or in a related building systems industry
Ability to effectively manage and resolve sensitive employee relations issues
Solid problem‑solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
Excellent PC skills
What’s in it for you?
Fully vested 401(k) match, up to 7% of total eligible compensation
Competitive Medical, Dental and Vision Plans – Effective from the first day of hire
3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays
Tuition Reimbursement – Eligible after 6 months of service
Parental Leave – 100% base pay for 6 consecutive weeks within the first year of a child’s birth or adoption
A wide range of development opportunities to boost your professional and leadership growth
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
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We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities and contributes to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Field Superintendent Repair Your main responsibilities As a Schindler Field Superintendent, the role will include providing technical solutions, ensuring workplace safety, supervising technicians and job‑site activity, and supporting service, maintenance, and repair sales. The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability. Excellent communication, financial acumen, business development, and management skills will all be critical to success in this role. The Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and teach employees the Company’s quality, productivity, and safety methodology.
Build a team environment by leading field technicians
Manage training and development of field technicians on established processes, tools and standards
Foster excellent communication among team members while maintaining good working relationships with the local union
Ensure that service, maintenance and repair offerings meet Company quality and safety standards, as well as all contract requirements
Continuously improve service delivery to ensure uniformly efficient and effective service
Implement customer and Company requirements for quality, performance and passenger safety
Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
Develop a spirit of teamwork and dedication to quality among all employees
Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures
What you bring
BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field
Minimum 5 years experience in either the elevator industry or in a related building systems industry
Ability to effectively manage and resolve sensitive employee relations issues
Solid problem‑solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
Excellent PC skills
What’s in it for you?
Fully vested 401(k) match, up to 7% of total eligible compensation
Competitive Medical, Dental and Vision Plans – Effective from the first day of hire
3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays
Tuition Reimbursement – Eligible after 6 months of service
Parental Leave – 100% base pay for 6 consecutive weeks within the first year of a child’s birth or adoption
A wide range of development opportunities to boost your professional and leadership growth
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
#J-18808-Ljbffr