Council on Aging Director
Town of South Hadley, South Hadley, MA, United States
Overview
Council on Aging Director We are seeking a qualified and passionate individual for the position of Council on Aging Director within the Human Services Department. Located at the Senior Center, this position oversees all aspects of the Council on Aging operations including social services, food, transportation, facility operations and staff management. The Council on Aging Director provides professional, administrative and supervisory leadership in developing and implementing programs and services that support the social, emotional, economic and health needs of the entire South Hadley community, with a focus on the Older Adult Population.
Responsibilities
Under direction of the Human Services Director, plans, directs, evaluates Council on Aging (COA) operations, in alignment with Department goals and policies.
Daily management of COA personnel and operations including span programs, activities, volunteers, food services, transportation, social services and reception desk functions.
Develops and manages COA and Senior Center budgets, including office and building maintenance budgets, revolving gift accounts, Woodlawn Café and accounts for activities and program user‑fees; seeks and applies for available grants.
Provides oversight of the Social Services functions of the Human Services Department that support South Hadley seniors through outreach, service coordination, assistance programs, and referrals to community resources. Ensures these services are maintained to the extent possible through available departmental resources and partnerships. Monitors community needs and evaluates the effectiveness of programs and services to inform improvements in the delivery of social support services.
Manages complex administrative tasks including processing payroll; approving timesheets, mileage, and bill payables; recordkeeping and monitoring monies collection and turnover to Town finance offices.
Oversight of the Nutrition and Food Security program including operation as a Title III‑C congregate meal program as an Access Care Partners Nutrition site; oversight of the Woodlawn Café at the Senior Center.
Oversees transportation program, including the safety and maintenance of the vehicles, scheduling assignments and dispatch activities.
Manages front office staff and volunteers, assists with daily inquiries on a variety of issues. Serves as staff liaison to the Council on Aging Board and represents the department with Town committee and community partners.
Consults and collaborates with Human Services division managers to meet department goals; provides input and feedback for programming development, focusing on the community's older adult population.
Qualifications
Bachelor's in gerontology, social services, public health, public administration or related, and 3-5 years related experience.
Extensive knowledge of the needs and concerns of older adults and the aging process; knowledge of federal, state and local regulations services, resources available to older adults.
Skill in supervising employees and volunteers effectively and developing and managing operating budget.
Strong communication, customer service, and public relations skills, including the ability to work effectively with older adults and community partners.
Strong dedication to supporting older adults and a commitment to enhancing equitable access to resources for underserved population.
Compensation This is an FLSA‑exempt, non‑union, benefited position, approx. 40 hours per week (typically M‑F; 8:00am to 4:30pm with occasional weekend and evening hours) with an anticipated hiring range of $72,000 to $76,000 per year depending on qualifications.
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Responsibilities
Under direction of the Human Services Director, plans, directs, evaluates Council on Aging (COA) operations, in alignment with Department goals and policies.
Daily management of COA personnel and operations including span programs, activities, volunteers, food services, transportation, social services and reception desk functions.
Develops and manages COA and Senior Center budgets, including office and building maintenance budgets, revolving gift accounts, Woodlawn Café and accounts for activities and program user‑fees; seeks and applies for available grants.
Provides oversight of the Social Services functions of the Human Services Department that support South Hadley seniors through outreach, service coordination, assistance programs, and referrals to community resources. Ensures these services are maintained to the extent possible through available departmental resources and partnerships. Monitors community needs and evaluates the effectiveness of programs and services to inform improvements in the delivery of social support services.
Manages complex administrative tasks including processing payroll; approving timesheets, mileage, and bill payables; recordkeeping and monitoring monies collection and turnover to Town finance offices.
Oversight of the Nutrition and Food Security program including operation as a Title III‑C congregate meal program as an Access Care Partners Nutrition site; oversight of the Woodlawn Café at the Senior Center.
Oversees transportation program, including the safety and maintenance of the vehicles, scheduling assignments and dispatch activities.
Manages front office staff and volunteers, assists with daily inquiries on a variety of issues. Serves as staff liaison to the Council on Aging Board and represents the department with Town committee and community partners.
Consults and collaborates with Human Services division managers to meet department goals; provides input and feedback for programming development, focusing on the community's older adult population.
Qualifications
Bachelor's in gerontology, social services, public health, public administration or related, and 3-5 years related experience.
Extensive knowledge of the needs and concerns of older adults and the aging process; knowledge of federal, state and local regulations services, resources available to older adults.
Skill in supervising employees and volunteers effectively and developing and managing operating budget.
Strong communication, customer service, and public relations skills, including the ability to work effectively with older adults and community partners.
Strong dedication to supporting older adults and a commitment to enhancing equitable access to resources for underserved population.
Compensation This is an FLSA‑exempt, non‑union, benefited position, approx. 40 hours per week (typically M‑F; 8:00am to 4:30pm with occasional weekend and evening hours) with an anticipated hiring range of $72,000 to $76,000 per year depending on qualifications.
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