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RADIO COMMUNICATIONS TECHNICIAN 3 - 04072026-76458

State of Tennessee, Nashville, TN, United States


Job Information City, State Location: Knoxville, TN

Job Type: Full‑Time

Salary (Monthly): $4,057.00, Salary (Annually): $48,684.00

Qualifications Education equivalent to completion of one year of coursework at a vocational or technical school in communication equipment repair or other related field and experience equivalent to four years of increasingly skilled responsible full‑time communications technical work; qualifying full‑time communications technical work may be substituted for the required education on a year‑for‑year basis.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview Under general supervision, responsible for radio communications technical work of considerable difficulty; and performs related work as required. This class leads in the installation, maintenance, and repair of communications equipment, including mobile radios, base stations, and transmitting towers. The position serves the Tennessee Department of Safety and Homeland Security Communications Division and is responsible for maintaining critical communication infrastructure across the state to support the agency's mission. The role requires variable schedules, including nights, weekends, and holidays to support a 24/7/365 operation.

Responsibilities

Repairs, installs, and maintains radio transmitting equipment and systems (including fixed, mobile, and portable devices, as well as ancillary equipment like lighting and sirens) using necessary test equipment and tools to ensure reliable communications.

Performs preventative maintenance according to FCC guidelines and manufacturer specifications to prevent system failure. Ensures compliance of state equipment with agency, state, and federal laws/guidelines, etc. through inspection and measurement.

Programs system parameters, talk groups, and frequencies using computer software to maintain or set up radio transmitting equipment/systems (such as P25 – IP network, microwave point‑to‑point, and analog communications).

Listens to radio systems and assesses daily problems and determines appropriate actions. Determines work priorities based on the division's service priorities, considering system interruptions, emergency conditions, and safety and health, as organized by the supervisor.

Programs radio transceivers, IP routers, switches, and security/safety equipment (e.g., emergency lighting, cameras, sirens) using specialized software and interface equipment.

Acts as the agency's on‑site representative to oversee and coordinate vendor/contractor work, ensuring it meets specifications. Attend necessary technical and safety training required by the agency.

Coordinates the scheduling and logistics for the installation, removal, and repair of radio systems. Facilitates data sharing to ensure seamless interoperability with local government officials and other agencies.

Visually monitors the fault management terminal and inspects equipment, environmental and physical aspects of a property to detect potential problems. Utilizes test equipment to detect possible failures and discrepancies.

Competencies

Manage Complexity

Action Oriented

Collaborates

Nimble Learning

Instills Trust

Knowledges

Clerical

Customer and Personal Service

Mechanical

Telecommunications

Skills

Active Learning and Listening

Complex Problem Solving

Repairing

Systems Evaluation

Troubleshooting

Abilities

Deductive Reasoning

Mathematical Reasoning

Number Facility

Selective Attention

Multilimb Strength

Tools & Equipment

Computer, Telephones, Radios

Copier, Scanner, Printer

Drill, Crimping Tools

Soldering Gun, Heating Gun, GDC Analyzer

TIMS Test Set, Multi‑Meter, Watt Meter

TN Driver Standards

A valid driver's license

For the past five years, the candidate's driver record must not have a record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than four moving violations.

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