
Senior Mortgage TPO Escalations Specialist
Private National Mortgage Acceptance Company, LLC, Carrollton, TX, United States
A leading mortgage lender is looking for a Senior Client Escalation Specialist in Carrollton, TX. The role requires 5+ years of mortgage lending experience and a bachelor's degree or equivalent. Key responsibilities include handling complex inquiries from customers, validating data, and ensuring compliance. The ideal candidate will demonstrate strong customer service skills and proficiency in MS Office and Zendesk. This position offers a salary between $55,000 and $85,000, along with comprehensive benefits.
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