Logo
job logo

Program Director, Juvenile Justice Services

Tides Family Services Inc, Pawtucket, RI, United States


All Jobs > Program Director, Juvenile Justice Services

Providence / Pawtucket

Full-time

Description

Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An "Agency Without Walls" our services are delivered in homes, communities, schools...wherever our youth are.

Position Summary:

The Program Director of Juvenile Justice Services provides strategic and administrative leadership for all juvenile justice‑related programming. This role is responsible for ensuring programs operate effectively, meet contractual and regulatory expectations, and are positioned for growth and innovation.

Working in close partnership with the Assistant Clinical Director, the Program Director focuses on operational excellence, stakeholder engagement, and program development, ensuring that services are responsive to the needs of justice‑involved youth and aligned with organizational priorities.

Program Operations & Performance

Oversee day-to-day administrative operations of juvenile justice programs to ensure consistency, efficiency, and accountability

Monitor program performance, including utilization, staffing, and key outcome metrics

Partner with clinical leadership to ensure alignment between operational and clinical practices

Identify and address operational barriers impacting service delivery

Strategic Development & Growth

Identify and pursue opportunities to expand or enhance programming in response to community and system needs

Lead development of new initiatives, pilot programs, and service models for justice‑involved youth

Collaborate with senior leadership on long‑term planning and program positioning

Stakeholder & Systems Engagement

Serve as a primary liaison to juvenile justice system partners, including courts, probation, state agencies, and community providers

Build and maintain strong cross-system relationships to support referrals, coordination, and program visibility

Represent the organization in external meetings, initiatives, and collaborative efforts

Partner with finance leadership to develop and manage program budgets

Monitor staffing patterns and resource allocation to ensure fiscal and operational sustainability

Support contract management, including deliverables, reporting, and compliance expectations

Provide administrative supervision to program staff and supervisors

Support hiring, onboarding, and staff development in collaboration with HR and clinical leadership

Foster a culture of accountability, collaboration, and continuous improvement

Requirements

Bachelor’s degree required (Master’s preferred in social work, criminal justice, public administration, or related field)

Minimum of 5 years of experience working with justice‑involved youth or in juvenile justice, behavioral health, or related systems

At least 3-5 years in a supervisory or leadership capacity

Demonstrated experience with program operations, partnership development, or system‑level work

Knowledge, Skills, and Abilities

Strong understanding of juvenile justice systems, community‑based services, and youth development principles

Strong interpersonal and communication skills, with the ability to represent the organization professionally in high‑stakes or complex system environments

Ability to manage multiple programs or initiatives simultaneously while maintaining attention to detail and follow‑through

Understanding of trauma, systemic inequities, and the impact of justice involvement on youth and families

Salary Range:

$67,500-$77,500

Compensation will be determined based on the candidate’s experience, education, language capacity, skills, and other qualifications relevant to the role, in alignment with organizational parity guidelines and market conditions.

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission‑driven candidates to apply. We are a Recovery Friendly Employer, a BCBS Safe Zone Certified worksite, a Veteran Friendly workplace, and have been a multiple‑year recipient of RI Monthly’s Best Places to Work. Join us!

#J-18808-Ljbffr