Member Experience Director — Engagement & Growth

A community-focused organization located in Grand Rapids seeks a Member Engagement Director. This role leads the membership team, enhancing member experiences to promote satisfaction and retention. Responsibilities include strategic oversight of operations, team development, and collaboration for membership growth. Ideal candidates will possess strong marketing and customer service experience. Benefits include a comprehensive health plan, paid time off, and a YMCA family membership. Salary ranges from $55,000 to $65,000 annually. #J-18808-Ljbffr