Assistant Director of Housekeeping - Conrad Orlando
Hilton Worldwide, Inc., Orlando, FL, United States
Assistant Director of Housekeeping - Conrad Orlando
Job Number: HOT0CGAY
Work Locations Conrad Orlando, 1500 Eastbeach Way, Orlando 32836
Join us in creating a legacy where bespoke luxury meets sun‑kissed adventures, Conrad Orlando at Evermore. As one of the most celebrated openings of 2024, be part of the legacy as our Assistant Director of Housekeeping.
Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100‑acre Evermore Orlando Resort bordering Walt Disney World with a 20‑acre tropical beach and 8‑acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18‑hole golf courses, and six food and beverage outlets—this includes three restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace, and in‑room dining.
Shift: Various – must be available weekdays, weekends, and holidays.
Why join the Conrad brand? The modern luxury concept empowers you to deliver:
Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services
What will I be doing? As an Assistant Director of Housekeeping, you will assist the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in its ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments.
Inspect public areas and guest rooms to ensure compliance with quality assurance standards.
Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
Monitor and develop team member performance, including, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward.
Recruit, interview and train team members.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
What are we looking for? At Hilton, we look for the demonstration of our core values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working with Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment.
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Work Locations Conrad Orlando, 1500 Eastbeach Way, Orlando 32836
Join us in creating a legacy where bespoke luxury meets sun‑kissed adventures, Conrad Orlando at Evermore. As one of the most celebrated openings of 2024, be part of the legacy as our Assistant Director of Housekeeping.
Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100‑acre Evermore Orlando Resort bordering Walt Disney World with a 20‑acre tropical beach and 8‑acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18‑hole golf courses, and six food and beverage outlets—this includes three restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace, and in‑room dining.
Shift: Various – must be available weekdays, weekends, and holidays.
Why join the Conrad brand? The modern luxury concept empowers you to deliver:
Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services
What will I be doing? As an Assistant Director of Housekeeping, you will assist the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in its ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments.
Inspect public areas and guest rooms to ensure compliance with quality assurance standards.
Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
Monitor and develop team member performance, including, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward.
Recruit, interview and train team members.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
What are we looking for? At Hilton, we look for the demonstration of our core values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working with Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment.
#J-18808-Ljbffr