Business Development Center (BDC) Representative - Sales
Gulf Coast Auto Park, Pearland, TX, United States
BDC Representative – Automotive Sales
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers, and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff, and customers.
Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all client concerns are addressed prior to the appointment date (cost, warranty questions, appointment duration, etc.)
Contacting clients prior to appointment date to confirm the appointment
Mailing marketing letters to provided leads
Following up post‑visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written, and interpersonal communication skills
Extensive customer sales, sales, or telemarketing background
Computer literacy, strong organizational and follow‑up skills
Ability to read and comprehend instructions and information
Excellent problem‑solving skills
Education and/or Experience High school diploma or GED; or one to two years of related experience and/or training; or an equivalent combination of education and experience.
Benefits Benefits include medical, vision, and dental insurance; 401(k) retirement savings plan; vacation time; holiday pay; company‑paid continuing education and training.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
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Responsibilities
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all client concerns are addressed prior to the appointment date (cost, warranty questions, appointment duration, etc.)
Contacting clients prior to appointment date to confirm the appointment
Mailing marketing letters to provided leads
Following up post‑visit to ensure customer satisfaction
Requirements
High school diploma or equivalent
Excellent oral, written, and interpersonal communication skills
Extensive customer sales, sales, or telemarketing background
Computer literacy, strong organizational and follow‑up skills
Ability to read and comprehend instructions and information
Excellent problem‑solving skills
Education and/or Experience High school diploma or GED; or one to two years of related experience and/or training; or an equivalent combination of education and experience.
Benefits Benefits include medical, vision, and dental insurance; 401(k) retirement savings plan; vacation time; holiday pay; company‑paid continuing education and training.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
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