Voluntary Benefits Senior Relationship Manager
Oliver Wyman, Tampa, FL, United States
Senior Voluntary Benefits Consultant
We are seeking a talented individual to join our Voluntary Benefits team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer's Voluntary Benefits Practice is looking for a consultant with strong leadership skills who works independently and has excellent client communication & management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients this may be the role for you. We will count on you to: Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings Conduct robust client analyses to create customized product and solution recommendations Address escalated issues in a timely and effective manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables Actively engage and nourish relationships and professional networks within client organizations Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company What you need to have: Bachelor's Degree required Voluntary Benefits subject matter experience required Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC) 5+ years' experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients) Strong financial and business acumen Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines Current Life/Health License or ability to obtain within 6 months of hire Strong collaboration and team focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues) What makes you stand out? Demonstrated success working with C-Suite Executives Demonstrated success in expanding and retaining client relationships Ability to support Large Market Clients Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
We are seeking a talented individual to join our Voluntary Benefits team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer's Voluntary Benefits Practice is looking for a consultant with strong leadership skills who works independently and has excellent client communication & management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients this may be the role for you. We will count on you to: Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings Conduct robust client analyses to create customized product and solution recommendations Address escalated issues in a timely and effective manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables Actively engage and nourish relationships and professional networks within client organizations Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company What you need to have: Bachelor's Degree required Voluntary Benefits subject matter experience required Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC) 5+ years' experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients) Strong financial and business acumen Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines Current Life/Health License or ability to obtain within 6 months of hire Strong collaboration and team focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues) What makes you stand out? Demonstrated success working with C-Suite Executives Demonstrated success in expanding and retaining client relationships Ability to support Large Market Clients Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.