Director of Housekeeping at Crestline Hotels & Resorts Portland, ME
Crestline Hotels & Resorts, Portland, ME, United States
Director of Housekeeping job at Crestline Hotels & Resorts. Portland, ME.
Salary: $65,000.00/annually
Overview We are currently hiring for
Director of Housekeeping
to lead and direct their Housekeeping department. The ultimate mission of this role will be to lead the Housekeeping team to drive guest satisfaction by exceeding their expectations, as well as championing the cleanliness of the building. Positioned as one of the Key Rooms Division Leaders, this is a phenomenal opportunity to:
To be in a leadership role as well as in the trenches to be a hands‑on deliverer of a quality product and experience – you will have a significant piece in Guest Satisfaction!
Be a key member of the Leadership team liaising with all department heads across the hotel to include Operations, Sales, Culinary, Engineering, Front Office, etc.
A strong predictor of success for the Director of Housekeeping will be:
Balance strategic planning with hands‑on execution in a fast‑paced environment
Effectively manage the budget, capital expenditure projects and preventative maintenance
Develop cohesion with direct reports and maximize productivity amongst the housekeeping team by providing continuous opportunities for career development
Key Duties & Responsibilities
Ensure brand training compliance for you and your staff within the first 30 days
Develop a program to increase employee recognition within the first 60 days
Develop and implement a successful full‑facility preventive maintenance program within the first 90 days
Develop formal inspection checklist to ensure quality and consistency across all the rooms within the first 60 days
Work with the Assistant Housekeeping Manager to implement a training plan for the new hires within the 90 days
Review all Brand standards to ensure compliance with the brand requirements within the first 60 days
Education And Experience
High school diploma or GED; 5 years’ experience in the housekeeping area
2 years’ experience as a supervisor/manager in housekeeping with a track record of team success across an organization
Basic computer skills needed – you should be comfortable with navigating databases and spreadsheets, as well as sending and managing emails, SOPs in electronic form, and other necessary documents
Strong cultural fit. Passion, drive and results‑orientation is essential to success at Crestline. We live our values daily.
Preferred Skills And/or Education
Hotel Brand experience
Familiarity with Microsoft Office to include Outlook, Excel, and Word primarily
Experience with hotel information systems preferred
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
From basic benefits to added advantages,
Crestline Hotels & Resorts
does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more!
*Positions eligible for incentives and/or bonus. *Benefits may vary depending on location.
No application deadline. All positions posted on an on‑going basis until filled*
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Salary: $65,000.00/annually
Overview We are currently hiring for
Director of Housekeeping
to lead and direct their Housekeeping department. The ultimate mission of this role will be to lead the Housekeeping team to drive guest satisfaction by exceeding their expectations, as well as championing the cleanliness of the building. Positioned as one of the Key Rooms Division Leaders, this is a phenomenal opportunity to:
To be in a leadership role as well as in the trenches to be a hands‑on deliverer of a quality product and experience – you will have a significant piece in Guest Satisfaction!
Be a key member of the Leadership team liaising with all department heads across the hotel to include Operations, Sales, Culinary, Engineering, Front Office, etc.
A strong predictor of success for the Director of Housekeeping will be:
Balance strategic planning with hands‑on execution in a fast‑paced environment
Effectively manage the budget, capital expenditure projects and preventative maintenance
Develop cohesion with direct reports and maximize productivity amongst the housekeeping team by providing continuous opportunities for career development
Key Duties & Responsibilities
Ensure brand training compliance for you and your staff within the first 30 days
Develop a program to increase employee recognition within the first 60 days
Develop and implement a successful full‑facility preventive maintenance program within the first 90 days
Develop formal inspection checklist to ensure quality and consistency across all the rooms within the first 60 days
Work with the Assistant Housekeeping Manager to implement a training plan for the new hires within the 90 days
Review all Brand standards to ensure compliance with the brand requirements within the first 60 days
Education And Experience
High school diploma or GED; 5 years’ experience in the housekeeping area
2 years’ experience as a supervisor/manager in housekeeping with a track record of team success across an organization
Basic computer skills needed – you should be comfortable with navigating databases and spreadsheets, as well as sending and managing emails, SOPs in electronic form, and other necessary documents
Strong cultural fit. Passion, drive and results‑orientation is essential to success at Crestline. We live our values daily.
Preferred Skills And/or Education
Hotel Brand experience
Familiarity with Microsoft Office to include Outlook, Excel, and Word primarily
Experience with hotel information systems preferred
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
From basic benefits to added advantages,
Crestline Hotels & Resorts
does what it takes to take care of our Associates—both in and outside of work. Benefits include: Health and Welfare plans to include Medical/Dental/Vision options, Competitive Paid Time Off, 401k Savings Plan with Company Match, Volunteer Opportunities, Educational Assistance, Travel Discounts, and more!
*Positions eligible for incentives and/or bonus. *Benefits may vary depending on location.
No application deadline. All positions posted on an on‑going basis until filled*
#J-18808-Ljbffr