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Technical Trainer

Take2 Consulting, LLC, Chicago, IL, United States


Overview We are seeking a dedicated Technical Trainer to deliver engaging instructor‑led training sessions for enterprise software users. In this role, you will facilitate both in‑person and virtual training, ensuring learners gain the skills and confidence needed to navigate complex systems effectively. Your expertise will help improve user adoption and success, supporting our clients' technology initiatives through clear instruction and learner engagement.

Job Title Technical Trainer

Work Arrangement This is an on‑site position based in Illinois. Candidates must be willing and able to travel by car within the state of Illinois to deliver training sessions.

Responsibilities

Facilitate instructor‑led training (in‑person and virtual) using established curricula to help end‑users effectively navigate and use client systems

Conduct knowledge transfer sessions, system walk‑throughs, and hands‑on training exercises to reinforce learning objectives

Prepare for and deliver training by becoming proficient in the technology and existing training materials, including facilitator guides, participant guides, exercises, and job aids

Collaborate with Instructional Designers, Team Leads, and client stakeholders to plan training schedules, demonstrations, and delivery approaches

Provide feedback and recommended updates to training materials based on learner experience, client input, and observed training outcomes

Make minor edits and updates to training materials as needed, following established standards and templates

Support the creation and refinement of recorded training sessions or short videos for use in the Learning Management System (LMS)

Assist with basic editing of animated or technology‑enabled learning assets created with modern tools

Serve as a backup Training Lead when required, supporting facilitation coordination and client communication

Required Qualifications

Experience facilitating in‑person technology training or similar adult‑learning classroom training

Experience facilitating training for SAP or similar enterprise systems

Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint

Strong understanding of adult learning principles and creating an engaging learning environment

Excellent written and verbal communication skills with strong attention to detail

Ability to adapt schedules to support training delivery and client needs

Comfortable participating in team discussions and sharing insights

Ability to troubleshoot basic system or technical issues with guidance

Strong time management skills and ability to prioritize multiple activities

Willingness to travel within Illinois for instructor‑led training

Desired Skills

Supporting instructional design models, principles, strategies, and techniques

Experience supporting projects using Agile and/or Waterfall methodologies

Experience delivering or supporting training content within a Learning Management System (LMS)

Familiarity with Content Management Systems (CMS)

Flexibility and openness to learning new tools and techniques

Why Apply Join a dynamic team dedicated to empowering users through impactful training. This role offers the opportunity to work closely with clients, develop your instructional skills, and make a tangible difference in technology adoption. If you’re passionate about adult learning and ready to support enterprise software users across Illinois, apply now to become a key part of our training team.

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