ASSISTANT DIRECTOR OF PATIENT OBSERVATION AND TRANSPORTATION - ANCILLARY SERVICE
TouchPoint Support Services, Wichita, KS, United States
Overview
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary The Assistant Director of Patient Transportation and Observation has direct oversight of the Patient Observation and Patient Transport programs.
Key Responsibilities
Establishes and reviews standards and work procedures for all department staff in accordance with established policies and practices of the facility
Plans work schedules, hours, areas of work, and job duties to ensure adequate services are rendered to all areas
Interviews, selects, hires, evaluates, and recommends termination of department personnel in accordance with facility standards
Orients, trains, and supervises department staff
Completes daily assessments and evaluations; has the ability to recommend action items; builds and maintains relationships with key clients
Conducts regular staff meetings and communicates with members of other departments consistently
Travels and manages department staff and operations within designated hospitals
Assists System Director with budget and is able to understand and communicate budget-related items/reporting such as payroll and labor expenses
Follows-up on all client requests
Preferred Qualifications
Bachelor’s degree desired; HS diploma/GED required
Working knowledge of all patient observation and safety procedures preferred
Demonstrated leadership/management experience required
Ability to travel locally as business needs require
Good work ethic, intense drive and initiative for quality and customer service
Excellent written and oral communication, listening and empathy, and prioritization skills
Ability to apply a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to work within budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Microsoft Excel required
Apply and Company Information Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA.
Equal Opportunity and Background Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace.
Req ID: 1519903
TouchPoint PASCHA A BELNAVIS [[req_classification]]
#J-18808-Ljbffr
Job Summary The Assistant Director of Patient Transportation and Observation has direct oversight of the Patient Observation and Patient Transport programs.
Key Responsibilities
Establishes and reviews standards and work procedures for all department staff in accordance with established policies and practices of the facility
Plans work schedules, hours, areas of work, and job duties to ensure adequate services are rendered to all areas
Interviews, selects, hires, evaluates, and recommends termination of department personnel in accordance with facility standards
Orients, trains, and supervises department staff
Completes daily assessments and evaluations; has the ability to recommend action items; builds and maintains relationships with key clients
Conducts regular staff meetings and communicates with members of other departments consistently
Travels and manages department staff and operations within designated hospitals
Assists System Director with budget and is able to understand and communicate budget-related items/reporting such as payroll and labor expenses
Follows-up on all client requests
Preferred Qualifications
Bachelor’s degree desired; HS diploma/GED required
Working knowledge of all patient observation and safety procedures preferred
Demonstrated leadership/management experience required
Ability to travel locally as business needs require
Good work ethic, intense drive and initiative for quality and customer service
Excellent written and oral communication, listening and empathy, and prioritization skills
Ability to apply a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to work within budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Microsoft Excel required
Apply and Company Information Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA.
Equal Opportunity and Background Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace.
Req ID: 1519903
TouchPoint PASCHA A BELNAVIS [[req_classification]]
#J-18808-Ljbffr