
Onsite IT Helpdesk Specialist I – Deploy & Imaging Expert
Edgewater Federal Solutions, Oak Ridge, TN, United States
A government contracting firm in Oak Ridge, TN, is seeking an IT Helpdesk Specialist I to provide technical support and deployment activities within an onsite environment. Key responsibilities include installation and configuration of end-user systems, documenting deployment processes, and ensuring excellent customer service. Candidates should possess a high school diploma and ideally be pursuing a degree in IT, with CompTIA A+ certification being beneficial. Strong troubleshooting skills and attention to detail are essential, along with the ability to work under pressure.
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