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Senior Fine Jewelry Consultant and Store Manager

Myranda Fine Jewelry, Chandler, AZ, United States


The person in this position is a high-level sales professional and expert guide, driving revenue by delivering personalized, luxurious service to all clients. They should specialize in cultivating client relationships, and providing in-depth knowledge on diamonds, gemstones, and custom designs, while managing the store and guiding the sales team to reach individual and store sales goals.

Education required to be successful at this position:

High school diploma or equivalent

Bachelor’s degree is a plus

Graduated Gemologist (GG) Degree or Gemological (GIA) training preferred

3 years prior retail experience in luxury goods or jewelry

3 years prior management experience

Skills required to be successful at this position:

Emotional intelligence and customer relationship skills

Sales and negotiation skills

Exceptional time management

Detail oriented

Self-motivated

Professional communication via phone, email, text, and in-person

Extremely comfortable with computers and proficient in MS Office Suite and POS systems, experience using Edge software a HUGE plus

Duties will include, but are not limited to:

Achieve sales targets by building a loyal client base, offering personalized consultations for engagement, custom, or luxury pieces, and maintaining long-term follow-up.

Offer in-depth knowledge of precious metals, gemstones, jewelry history, and trends. greet customers warmly and provide an exceptional, personal shopping experience service

Proactively identify and anticipate client needs.

Maintain high-end store displays and assist with store opening/closing procedures.

Display professionalism and sophistication.

Meticulous approach to inventory, displays, and client follow-up

Manage calendar and appointments

Manage client jobs from start to finish

Process sales through POS system

Manage and train sales staffAssist owner with sales

Attend offsite and after-hour events

The responsibilities and duties outlined in this job description is not intended to be an inclusive list. Additional responsibilities can be added or removed at the discretion of management.

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