Automotive Sales Manager - Grand Rapids, Michigan, United States
Grand Rapids, Grand Rapids, MI, United States
AUTOMOTIVE SALES MANAGER
The Sales Manager is responsible for maintaining a well-balanced used and new car vehicle inventory and selling each unit at a maximum gross profit. The role includes establishing objectives for the department and achieving them through planning, organizing, controlling, and measuring the performance of the vehicle’s salespeople. A professional appearance is required.
THE PERKS
Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
SKILLS & QUALIFICATIONS
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to use personal computer applications including word processing and spreadsheet software.
Current valid driver’s license and state sales license.
EDUCATION AND EXPERIENCE
High school diploma or the equivalent.
Three years in automotive sales (including experience in both New and Used Car Sales, finance, and insurance).
One year in a supervisory position preferred.
Broad knowledge of all types of vehicles.
ESSENTIAL DUTIES & RESPONSIBILITIES
Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.
Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
Direct and schedule the activities of the vehicle sales department employees.
Establish a program to ensure vehicle salespeople are kept informed of current inventory.
Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
Monitor vehicle salespeople’s payroll records.
Assist vehicle salespeople in setting their short and long-term objectives.
Communicate daily with New Car Sales Manager regarding recent trade-ins.
Establish standards for appraising used vehicles, including requirement to obtain vehicle history report.
Complete written appraisal on all potential trade-in vehicles.
Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
Develop, implement, and monitor the use of a prospecting program and follow-up.
Plan and control the display of vehicles. Establish and maintain standards.
Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
Provide on-the-job training for salespeople.
Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
Facilitate New vehicle pre-delivery with the Service Manager.
Review monthly productivity reports, salespeople’s monthly forecasts, and profit performance with the Operations Director.
Review salespeople’s performance and develop programs of improvement for those unable to meet their objectives.
Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
Evaluate the condition of demonstrators monthly.
Ensure compliance with information security and other laws.
Understand and comply with current federal, state, and local regulations affecting the New and Used vehicle sales department, such as consumer sales practices, FTC requirements and information security programs.
Recommend New vehicle inventory levels based on customer and market analyses.
Assist salespeople in closing deals.
Communicate with vehicle salespeople to ensure company policies and procedures are understood and followed.
Complete all training as directed by management.
Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
Any other duties as assigned.
PHYSICAL REQUISITES
Frequently exposed to outside weather conditions.
Regularly required to stand, talk, and hear.
Frequently required to walk and sit.
Potential exposure to exhaust fumes or other airborne particles.
Occasionally lift and/or move up to 10 pounds.
Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
LaFontaine Automotive Group is an equal opportunity employer.
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The Sales Manager is responsible for maintaining a well-balanced used and new car vehicle inventory and selling each unit at a maximum gross profit. The role includes establishing objectives for the department and achieving them through planning, organizing, controlling, and measuring the performance of the vehicle’s salespeople. A professional appearance is required.
THE PERKS
Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
SKILLS & QUALIFICATIONS
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to use personal computer applications including word processing and spreadsheet software.
Current valid driver’s license and state sales license.
EDUCATION AND EXPERIENCE
High school diploma or the equivalent.
Three years in automotive sales (including experience in both New and Used Car Sales, finance, and insurance).
One year in a supervisory position preferred.
Broad knowledge of all types of vehicles.
ESSENTIAL DUTIES & RESPONSIBILITIES
Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.
Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
Direct and schedule the activities of the vehicle sales department employees.
Establish a program to ensure vehicle salespeople are kept informed of current inventory.
Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
Monitor vehicle salespeople’s payroll records.
Assist vehicle salespeople in setting their short and long-term objectives.
Communicate daily with New Car Sales Manager regarding recent trade-ins.
Establish standards for appraising used vehicles, including requirement to obtain vehicle history report.
Complete written appraisal on all potential trade-in vehicles.
Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
Develop, implement, and monitor the use of a prospecting program and follow-up.
Plan and control the display of vehicles. Establish and maintain standards.
Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
Provide on-the-job training for salespeople.
Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
Facilitate New vehicle pre-delivery with the Service Manager.
Review monthly productivity reports, salespeople’s monthly forecasts, and profit performance with the Operations Director.
Review salespeople’s performance and develop programs of improvement for those unable to meet their objectives.
Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
Evaluate the condition of demonstrators monthly.
Ensure compliance with information security and other laws.
Understand and comply with current federal, state, and local regulations affecting the New and Used vehicle sales department, such as consumer sales practices, FTC requirements and information security programs.
Recommend New vehicle inventory levels based on customer and market analyses.
Assist salespeople in closing deals.
Communicate with vehicle salespeople to ensure company policies and procedures are understood and followed.
Complete all training as directed by management.
Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
Any other duties as assigned.
PHYSICAL REQUISITES
Frequently exposed to outside weather conditions.
Regularly required to stand, talk, and hear.
Frequently required to walk and sit.
Potential exposure to exhaust fumes or other airborne particles.
Occasionally lift and/or move up to 10 pounds.
Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.
LaFontaine Automotive Group is an equal opportunity employer.
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