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Reset Specialist

PepsiCo, Toledo, OH, United States


Pay between $18-19/hour Pay rate based on experience

Billing Specialist Billing Specialist at Genacross Lutheran Services is responsible for accurate billing, collections, and accounts receivable management across ministries.

Responsibilities

Manage billing and collections for accounts receivable, ensuring accuracy and timeliness

Generate and submit billing for Medicare, Medicaid, Hospice, Managed Care, and private pay accounts

Reconcile census data and complete month‑end closing processes

Review accounts receivable aging reports and assist with monthly financial reporting

Follow up on outstanding balances and support collection efforts, including escalations when needed

Communicate with residents, families, and case workers regarding account questions and billing details

Collaborate with admissions and social services teams to ensure accurate resident information

Maintain compliance with Medicaid/Medicare regulations and stay current on billing practices

Qualifications

Associate's degree in Accounting or related field (preferred)

3-5 years of billing or collections experience (healthcare or long‑term care preferred)

Strong knowledge of Microsoft Office (Excel, Word, Outlook)

Excellent organizational and time management skills

Strong communication and interpersonal skills

Ability to handle sensitive conversations with professionalism and empathy

Detail‑oriented with ability to manage multiple priorities

Benefits

Medical, dental, and vision insurance

Life insurance

401(k) with 4% employer contribution

Paid time off (PTO)

Short‑term disability coverage

Health savings account (HSA)

Employee assistance program (EAP)

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