Mortgage Loan Processor II
Cobnks, Lubbock, TX, United States
Loan Processor II
As a Loan Processor II, you will process FHA/VA/CONV/RH/Mortgage Revenue Bond loans within established guidelines and procedures for accuracy and efficiency and obtain/verify financial information as required by FHA/VA/CONV/RH/Mortgage Revenue Bond loan products to include additional information required. You will be responsible for a variety of tasks including preparing and sending disclosures as needed, managing REGB and HMDA requirements in a timely manner, and meeting weekly with mortgage bankers to discuss pipeline progression and strategy. Along with, ensuring that the information in the field screens for the processors are accurate and complete and meets the required fields to submit to underwriting. You will place orders for various services such as agency case numbers, tax transcripts, appraisals, flood certs, written verifications, title reports, homeowner’s insurance, and payoffs, and following up on orders to third parties to ensure timely delivery. Additionally, you will upload documents into Encompass, document the conversation log in the loan file with all activities, meet internal service standards, and perform special projects and other duties as assigned. You are expected to build a great rapport with clients and fellow associates and treat others with respect and consideration regardless of their status or position.
All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
Minimum Requirements
High school graduate or equivalent preferred.
Experience working in a fast-paced, deadline-oriented environment.
Minimum two (2) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required.
Desired Qualifications
Associate’s degree or higher.
Skills and Abilities
Effective verbal and written communication skills.
Excellent interpersonal skills.
Ability to work well as a team player and assist other teams as needed.
Ability to organize work and be flexible on priorities and urgency.
Ability to interpret agency policies and Peoples procedures to customers.
Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers.
Good math, typing, and computer skills with experience using Microsoft products.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
Analytical ability.
Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process.
Familiarity of local financial marketplace.
Physical and Working Conditions
We are committed to our core value of meritocracy and supporting our associates in growing within their role.
When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
An associate must be able to work overtime to the extent necessary.
Sitting for extended periods of time (typically no longer than 8 hours).
Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
Benefits In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.
Equal Employment Opportunity The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
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All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
Minimum Requirements
High school graduate or equivalent preferred.
Experience working in a fast-paced, deadline-oriented environment.
Minimum two (2) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required.
Desired Qualifications
Associate’s degree or higher.
Skills and Abilities
Effective verbal and written communication skills.
Excellent interpersonal skills.
Ability to work well as a team player and assist other teams as needed.
Ability to organize work and be flexible on priorities and urgency.
Ability to interpret agency policies and Peoples procedures to customers.
Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers.
Good math, typing, and computer skills with experience using Microsoft products.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
Analytical ability.
Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process.
Familiarity of local financial marketplace.
Physical and Working Conditions
We are committed to our core value of meritocracy and supporting our associates in growing within their role.
When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
An associate must be able to work overtime to the extent necessary.
Sitting for extended periods of time (typically no longer than 8 hours).
Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
Benefits In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.
Equal Employment Opportunity The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
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