Occupancy Specialist II (Caroline Hedger Apartments)
Winn El Paso, Chicago, IL, United States
Chicago, IL, USA
Job Description WinnCompanies is looking for an
Occupancy Specialist II
to join our team at
Caroline Hedger Apartments , a 450‑unit affordable housing community located in
Chicago, IL .
In this role, you will assist the Property Manager with initial, interim, and annual tenant recertifications by working with multilayered affordable programs.
The pay range is $21.00‑$22.00 per hour dependent on experience.
Responsibilities
Process initial, interim, and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency.
Assist Property Management staff with preparing for property review by owners, regulatory agencies, auditors, etc., as necessary.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist Property Management staff with all facets of the move‑in process.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
Ensure proper treatment of residents’ personal and private information; maintain such records in accordance with local, state, and/or federal law.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered on time.
Maintain all prospect information in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available.
Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre‑qualify applicants as necessary, explaining income qualifications and required documentation for the certification process.
Perform special assignments as necessary.
Requirements
High school diploma or GED equivalent.
3‑5 years of relevant work experience.
Experience with computer systems, particularly Microsoft Office.
Pass rent calculation class/test within 120 days of hire date.
Obtain tax credit certification within 120 days of hire date.
Outstanding verbal and written communication skills.
Willingness to learn and be trained.
Ability to multi‑task in a fast‑paced office environment.
Ability to plan and schedule 4 months of work activity.
Preferred Qualifications
Experience with Yardi or RealPage property management software.
SHCM certification.
COS or CPO certifications.
Benefits
Generous time‑off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match.
Various comprehensive Medical, Dental, & Vision plan options.
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution.
Long‑Term Disability and voluntary Short‑Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance.
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
Tuition Reimbursement program and continuous training and development opportunities.
Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options.
Employee Corporate Discount Programs.
Flexible and/or Hybrid schedules are available for certain roles.
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
#J-18808-Ljbffr
Job Description WinnCompanies is looking for an
Occupancy Specialist II
to join our team at
Caroline Hedger Apartments , a 450‑unit affordable housing community located in
Chicago, IL .
In this role, you will assist the Property Manager with initial, interim, and annual tenant recertifications by working with multilayered affordable programs.
The pay range is $21.00‑$22.00 per hour dependent on experience.
Responsibilities
Process initial, interim, and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency.
Assist Property Management staff with preparing for property review by owners, regulatory agencies, auditors, etc., as necessary.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist Property Management staff with all facets of the move‑in process.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
Ensure proper treatment of residents’ personal and private information; maintain such records in accordance with local, state, and/or federal law.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered on time.
Maintain all prospect information in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available.
Engage in marketing activities to increase prospect activities. Show vacant apartments or take prospects on property tours to solidify interest and pre‑qualify applicants as necessary, explaining income qualifications and required documentation for the certification process.
Perform special assignments as necessary.
Requirements
High school diploma or GED equivalent.
3‑5 years of relevant work experience.
Experience with computer systems, particularly Microsoft Office.
Pass rent calculation class/test within 120 days of hire date.
Obtain tax credit certification within 120 days of hire date.
Outstanding verbal and written communication skills.
Willingness to learn and be trained.
Ability to multi‑task in a fast‑paced office environment.
Ability to plan and schedule 4 months of work activity.
Preferred Qualifications
Experience with Yardi or RealPage property management software.
SHCM certification.
COS or CPO certifications.
Benefits
Generous time‑off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match.
Various comprehensive Medical, Dental, & Vision plan options.
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution.
Long‑Term Disability and voluntary Short‑Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance.
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
Tuition Reimbursement program and continuous training and development opportunities.
Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options.
Employee Corporate Discount Programs.
Flexible and/or Hybrid schedules are available for certain roles.
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
#J-18808-Ljbffr