Senior Product Owner (Pharmacy Infusion/Billing)
Inovalon Inc, Canonsburg, PA, United States
Overview
The Senior Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models.
Key Responsibilities Product Strategy & Ownership
Serve as the subject matter expert for product areas involving medical billing,
infusion therapy workflows , oncology services, and chronic care programs.
Gather stakeholder input— from clinical, billing, and finance teams to define user needs and product requirements.
Develop and maintain a prioritized product backlog using data-driven methodologies.
Write clear and actionable user stories, acceptance criteria, and workflow diagrams.
Contribute to product roadmap planning, release scoping, and cross-functional alignment.
Requirements & Workflow Analysis
Translate complex revenue cycle processes (coding, charge capture, claims, denials, payment posting) into product features.
Break down infusion- and oncology-specific workflows, including necessary payer and billing logic.
Identify system gaps, pain points, and opportunities for automation or process improvement.
Create documentation including business requirements, product specs, and operational workflows.
Cross-Functional Collaboration
Work closely with engineering, UX, billing operations, clinical teams, and finance to ensure clarity and alignment.
Participate in agile ceremonies including sprint planning, grooming, and review sessions.
Provide subject matter expertise to engineers and designers to ensure functional accuracy.
Product Validation & Quality
Partner with QA teams to ensure coverage of real-world billing and infusion workflows.
Perform user acceptance testing (UAT) with operational and financial stakeholders.
Ensure product alignment with healthcare regulations (HIPAA, payer billing rules, infusion/oncology requirements).
Financial & Operational Insight
Apply accounting literacy to evaluate financial reporting needs and month-end processes.
Support reconciliation workflows as they relate to billing, payment accuracy, and revenue integrity.
Utilize understanding of infusion therapy and oncology billing to guide product decisions that affect financial outcomes.
Qualifications Required
3–5+ years of experience in healthcare operations or medical billing.
Strong background in healthcare revenue cycle processes.
Experience supporting infusion therapy or oncology workflow operations.
Accounting literacy; certificate or coursework preferred.
Experience with month-end reconciliation and collaboration with finance teams.
Ability to write well-structured user stories, acceptance criteria, and technical/operational documentation.
Strong analytical, problem-solving, and communication skills.
Preferred
Experience with specialty pharmacy workflows or buy-and-bill models.
3–5+ years of experience in product analysis or product ownership for healthcare organization
Knowledge of prior authorization workflows for infusion therapies.
Familiarity with EHRs, billing systems, or healthcare platforms.
Experience with Agile/Scrum methodologies.
Proficiency in analytics tools (SQL, Tableau, Power BI preferred).
Key Competencies
Strong cross-functional communication
Systems and workflow thinking
Ability to translate operational challenges into product solutions
Detail orientation with comfort in financial data
Collaborative mindset across technical and non-technical teams
Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range $103,000 — $140,700 USD
Immigration Sponsorship This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
Equal Employment Opportunity Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
Legal and Privacy Statements To review the legal requirements, including all labor law posters, please visit this link.
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link.
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Key Responsibilities Product Strategy & Ownership
Serve as the subject matter expert for product areas involving medical billing,
infusion therapy workflows , oncology services, and chronic care programs.
Gather stakeholder input— from clinical, billing, and finance teams to define user needs and product requirements.
Develop and maintain a prioritized product backlog using data-driven methodologies.
Write clear and actionable user stories, acceptance criteria, and workflow diagrams.
Contribute to product roadmap planning, release scoping, and cross-functional alignment.
Requirements & Workflow Analysis
Translate complex revenue cycle processes (coding, charge capture, claims, denials, payment posting) into product features.
Break down infusion- and oncology-specific workflows, including necessary payer and billing logic.
Identify system gaps, pain points, and opportunities for automation or process improvement.
Create documentation including business requirements, product specs, and operational workflows.
Cross-Functional Collaboration
Work closely with engineering, UX, billing operations, clinical teams, and finance to ensure clarity and alignment.
Participate in agile ceremonies including sprint planning, grooming, and review sessions.
Provide subject matter expertise to engineers and designers to ensure functional accuracy.
Product Validation & Quality
Partner with QA teams to ensure coverage of real-world billing and infusion workflows.
Perform user acceptance testing (UAT) with operational and financial stakeholders.
Ensure product alignment with healthcare regulations (HIPAA, payer billing rules, infusion/oncology requirements).
Financial & Operational Insight
Apply accounting literacy to evaluate financial reporting needs and month-end processes.
Support reconciliation workflows as they relate to billing, payment accuracy, and revenue integrity.
Utilize understanding of infusion therapy and oncology billing to guide product decisions that affect financial outcomes.
Qualifications Required
3–5+ years of experience in healthcare operations or medical billing.
Strong background in healthcare revenue cycle processes.
Experience supporting infusion therapy or oncology workflow operations.
Accounting literacy; certificate or coursework preferred.
Experience with month-end reconciliation and collaboration with finance teams.
Ability to write well-structured user stories, acceptance criteria, and technical/operational documentation.
Strong analytical, problem-solving, and communication skills.
Preferred
Experience with specialty pharmacy workflows or buy-and-bill models.
3–5+ years of experience in product analysis or product ownership for healthcare organization
Knowledge of prior authorization workflows for infusion therapies.
Familiarity with EHRs, billing systems, or healthcare platforms.
Experience with Agile/Scrum methodologies.
Proficiency in analytics tools (SQL, Tableau, Power BI preferred).
Key Competencies
Strong cross-functional communication
Systems and workflow thinking
Ability to translate operational challenges into product solutions
Detail orientation with comfort in financial data
Collaborative mindset across technical and non-technical teams
Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
Base Compensation Range $103,000 — $140,700 USD
Immigration Sponsorship This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
Equal Employment Opportunity Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
Legal and Privacy Statements To review the legal requirements, including all labor law posters, please visit this link.
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link.
#J-18808-Ljbffr