DIRECTOR OF ENVIRONMENTAL SERVICES
Compass Group, North America, Jacksonville, FL, United States
TouchPoint
Reports to: Regional Director of Operations
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary The Director of Environmental Services is responsible for the overall leadership and management of the housekeeping department within a hospital facility. This role ensures a clean, safe, and welcoming environment for patients, visitors, and staff by coordinating and supporting all departmental activities. The Director partners closely with hospital leadership and clinical teams to maintain high standards of service excellence, regulatory compliance, and operational effectiveness.
Key Responsibilities
Lead, train, coach, and develop Environmental Services associates to deliver consistent, high‑quality service
Oversee the department’s financial performance, including monitoring expenses and productivity metrics
Develop and manage the department’s operating budget, ensuring adherence to financial targets
Coordinate housekeeping operations with clinical and non‑clinical departments to support hospital operations
Maintain active communication with hospital administration and departmental leaders
Plan, organize, direct, and supervise daily EVS functions and workflows
Establish work standards and implement policies and procedures that promote efficiency and quality
Ensure compliance with all applicable regulatory and accrediting agencies
Proactively support facility goals, performance improvement initiatives, and patient satisfaction outcomes
Demonstrate strong leadership in achieving performance objectives and service standards
Participate in and support Total Quality Management and continuous improvement initiatives
Additional duties as assigned
Preferred Qualifications
Minimum of 2 years of Environmental Services or housekeeping management experience, preferably in a hospital, senior living, hotel, or comparable hospitality environment
Demonstrated ability to analyze and apply financial, productivity, and operational data
Strong business acumen with a focus on operational efficiency and service excellence
Excellent interpersonal and relationship‑building skills across all levels of an organization
High commitment to customer service, cleanliness, and quality standards
Ability to perform effectively in a fast‑paced environment while meeting goals and deadlines
Strong verbal and written communication skills, including public speaking
Proven participative leadership style with the ability to organize, prioritize, and lead teams
Strong organizational, administrative, stress‑management, and follow‑through skills
Proficiency in Windows‑based software, including Microsoft Word, Excel, PowerPoint, and Outlook
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
#J-18808-Ljbffr
Reports to: Regional Director of Operations
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary The Director of Environmental Services is responsible for the overall leadership and management of the housekeeping department within a hospital facility. This role ensures a clean, safe, and welcoming environment for patients, visitors, and staff by coordinating and supporting all departmental activities. The Director partners closely with hospital leadership and clinical teams to maintain high standards of service excellence, regulatory compliance, and operational effectiveness.
Key Responsibilities
Lead, train, coach, and develop Environmental Services associates to deliver consistent, high‑quality service
Oversee the department’s financial performance, including monitoring expenses and productivity metrics
Develop and manage the department’s operating budget, ensuring adherence to financial targets
Coordinate housekeeping operations with clinical and non‑clinical departments to support hospital operations
Maintain active communication with hospital administration and departmental leaders
Plan, organize, direct, and supervise daily EVS functions and workflows
Establish work standards and implement policies and procedures that promote efficiency and quality
Ensure compliance with all applicable regulatory and accrediting agencies
Proactively support facility goals, performance improvement initiatives, and patient satisfaction outcomes
Demonstrate strong leadership in achieving performance objectives and service standards
Participate in and support Total Quality Management and continuous improvement initiatives
Additional duties as assigned
Preferred Qualifications
Minimum of 2 years of Environmental Services or housekeeping management experience, preferably in a hospital, senior living, hotel, or comparable hospitality environment
Demonstrated ability to analyze and apply financial, productivity, and operational data
Strong business acumen with a focus on operational efficiency and service excellence
Excellent interpersonal and relationship‑building skills across all levels of an organization
High commitment to customer service, cleanliness, and quality standards
Ability to perform effectively in a fast‑paced environment while meeting goals and deadlines
Strong verbal and written communication skills, including public speaking
Proven participative leadership style with the ability to organize, prioritize, and lead teams
Strong organizational, administrative, stress‑management, and follow‑through skills
Proficiency in Windows‑based software, including Microsoft Word, Excel, PowerPoint, and Outlook
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
#J-18808-Ljbffr