Assistant Director Housekeeping
Hilton Grand Vacations, Virginia Beach, VA, United States
Hilton Grand Vacations is looking for an Assistant Director of Housekeeping (duel‑property) to join the Oceanaire and Ocean Beach Club Resort team in Virginia Beach.
In this role, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that the Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners.
Main Responsibilities
Acts as lead for the department, manages and coordinates all departmental team members in their various work assignments to ensure the department runs efficiently and productively
Routinely inspects units and common areas to ensure they are in compliance with departmental standards
Supervises guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
Assists in ensuring that an accurate inventory of linens and supplies is maintained
Ensures all assets, equipment, supplies and storage are accurately locked and secured
Investigates accidents and initiates accident reports, recommending appropriate corrective action
Ensures all departmental staff work safely and in accordance with OSHA regulations
Adheres to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
May be required to do other duties and special projects as assigned by the leader
Key Experience and Qualifications
3 years of prior supervisory experience
3 years in a related housekeeping role
Excellent organizational and interpersonal skills
Good command of the English language to communicate verbally and in writing with guests, owners and team members, and fully comprehend job assignments
Takes the right steps at the right pace to produce the right results
Builds confidence in self and others with honest and dependable interactions
Additional Capabilities and Distinctions
Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood‑borne pathogens and grooming standards
Knowledge of proper usage of all cleaners and cleaning equipment
Benefits
Day 1 health benefits eligibility: excellent health care options, including medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation program and paid sick days
Employee assistance program that supports physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more
We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr
In this role, you play a critical role in the success of our property. Your leadership and management skills will be essential in ensuring that the Department meets and exceeds standards of operation, quality, efficiency, and excellence in service to our valued guests and owners.
Main Responsibilities
Acts as lead for the department, manages and coordinates all departmental team members in their various work assignments to ensure the department runs efficiently and productively
Routinely inspects units and common areas to ensure they are in compliance with departmental standards
Supervises guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
Assists in ensuring that an accurate inventory of linens and supplies is maintained
Ensures all assets, equipment, supplies and storage are accurately locked and secured
Investigates accidents and initiates accident reports, recommending appropriate corrective action
Ensures all departmental staff work safely and in accordance with OSHA regulations
Adheres to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
May be required to do other duties and special projects as assigned by the leader
Key Experience and Qualifications
3 years of prior supervisory experience
3 years in a related housekeeping role
Excellent organizational and interpersonal skills
Good command of the English language to communicate verbally and in writing with guests, owners and team members, and fully comprehend job assignments
Takes the right steps at the right pace to produce the right results
Builds confidence in self and others with honest and dependable interactions
Additional Capabilities and Distinctions
Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood‑borne pathogens and grooming standards
Knowledge of proper usage of all cleaners and cleaning equipment
Benefits
Day 1 health benefits eligibility: excellent health care options, including medical, dental, and vision
Recognition programs and rewards
Travel discounts program
Outstanding paid vacation program and paid sick days
Employee assistance program that supports physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee stock purchase program
Numerous learning and advancement opportunities
And more
We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr