Senior Community Marketing Manager (NYC/SF)
Community Inc., San Francisco, CA, United States
About Zip
Zip is the AI platform for enterprise procurement — built for humans and agents working together.
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
As Zip's Senior Community Marketing Manager, you will own our end-to-end community strategy, execution, and member experience. You will build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession. This is a highly visible role focused on delivering measurable impact across engagement, thought leadership, pipeline influence, and customer advocacy.
This role spans four core pillars: Community Events & Meetups, Influencer & Thought Leadership Programs, Community Forum & Engagement, and Community Learning & Development (supporting).
The ideal candidate is either a former procurement or finance leader who deeply understands the space, or a proven community builder with a track record of creating and scaling high-impact B2B communities.
Key Responsibilities Community Events & Meetups
Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Influencer & Thought Leadership Programs
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Community Forum & Engagement
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders
Community Learning & Development (Supporting)
Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
Align educational offerings with broader community and marketing strategies to maximize participation and member value
Qualifications: Community Marketing Professional
5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
Former Procurement or Finance Leader
5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)
Natural connector with excellent communication skills
Eagerness to learn community marketing tools and best practices
The salary range for this role is $120,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work.
Start-up equity
Full health, vision & dental coverage
️ Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan
We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.
#J-18808-Ljbffr
By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
As Zip's Senior Community Marketing Manager, you will own our end-to-end community strategy, execution, and member experience. You will build and scale an exceptional community where procurement and finance leaders connect, learn, and shape the future of their profession. This is a highly visible role focused on delivering measurable impact across engagement, thought leadership, pipeline influence, and customer advocacy.
This role spans four core pillars: Community Events & Meetups, Influencer & Thought Leadership Programs, Community Forum & Engagement, and Community Learning & Development (supporting).
The ideal candidate is either a former procurement or finance leader who deeply understands the space, or a proven community builder with a track record of creating and scaling high-impact B2B communities.
Key Responsibilities Community Events & Meetups
Plan and execute monthly in-person regional meetups across the US and EMEA, built for the community, by the community
Design and activate community experiences at Zip's flagship events, including Zip Forward and Tier 1 industry tradeshows
Own a robust virtual events program, including monthly webinars focused on product updates, community-led topics, and professional development
Experiment with new formats, such as community-hosted experiential events held at customer offices
Influencer & Thought Leadership Programs
Drive influencer marketing by identifying, recruiting, and activating top procurement, finance, and enterprise transformation thought leaders for content creation, sponsorships, speaking programs, and brand amplification
Partner with Zip's Content, Research, and Enterprise Transformation Office teams to develop and execute a cohesive thought leadership strategy for the Margin Makers community
Enable community members to build their personal brands through blogs, interviews, social content, and speaking opportunities
Community Forum & Engagement
Own and manage Zip's Slack-based community, driving daily engagement, knowledge sharing, and meaningful peer-to-peer interaction
Serve as community moderator by facilitating discussions, running polls, answering questions, and establishing engagement best practices
Launch and manage peer matchmaking programs, referral initiatives, and recognition programs that spotlight community leaders
Community Learning & Development (Supporting)
Partner with the Head of Education to drive adoption of Zip's learning and certification programs within the community
Align educational offerings with broader community and marketing strategies to maximize participation and member value
Qualifications: Community Marketing Professional
5+ years building and scaling B2B SaaS communities with measurable impact
Proven experience planning and executing virtual and in-person community events
Strong facilitator with excellent communication skills and relationship-building abilities
Proficient with community platforms (Slack, webinar tools, event management software)
Experience working cross-functionally with content, product, and marketing teams
Familiarity with procurement, finance, or enterprise SaaS is a plus
Former Procurement or Finance Leader
5+ years of experience in procurement or finance
Strong network and credibility within the procurement and/or finance community
Passion for building practitioner communities and facilitating peer learning
Experience with thought leadership (speaking, writing, or content creation)
Natural connector with excellent communication skills
Eagerness to learn community marketing tools and best practices
The salary range for this role is $120,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work.
Start-up equity
Full health, vision & dental coverage
️ Catered lunches & dinners
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan
We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.
#J-18808-Ljbffr