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Food Service Director

Aramark, Cleveland, OH, United States


Food Service Director – Northeast Reintegration Center The Food Service Director oversees daily food production in a secure correctional facility, ensuring safe, efficient, and compliant meal service for the incarcerated population. The role manages large-scale kitchen operations, supervises staff and incarcerated workers, maintains strict food safety and security standards, controls inventory and costs, and ensures menus meet nutritional requirements while complying with facility, state, and federal regulations.

Why Aramark?

Mission-Driven Work: Help individuals build a better future

Career Growth: Access to training, development, and advancement

Inclusive Culture: Be part of a diverse and supportive team

Competitive Benefits: Health, dental, vision, 401(k), and more

Compensation The salaried rate for this position is $69,000.00.

Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Application Note There is no predetermined application window; the position will close once a qualified candidate is selected.

Job Responsibilities Leadership

Lead, mentor, engage, and develop teams to maximize contributions, including recruiting, assessing, training, coaching, and managing performance.

Ensure food services align with the Executional Framework.

Coach employees by creating a shared understanding of objectives and how to execute.

Reward and recognize employees.

Ensure safety and sanitation standards in all operations.

Client Relationship

Identify client needs and effectively communicate operational progress.

Financial Performance

Adopt Aramark process and systems.

Build revenue and manage budget, including cost controls for food, beverage, and labor.

Ensure completion and maintenance of P&L statements.

Achieve food and labor targets.

Manage resources to ensure quality and cost control within budgetary guidelines.

Productivity

Implement and maintain Aramark agenda for both labor and food initiatives.

Create value through efficient operations, appropriate cost controls and profit management.

Full compliance with Operational Excellence fundamentals, including food and labor.

Direct and oversee operations related to production, distribution, and food service.

Compliance

Maintain a safe and healthy environment for clients, customers and employees.

Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Key Responsibilities

Establish and maintain systems and procedures for ordering, receiving, storing, preparing and serving food-related products, as well as menu planning and development.

Develop operational component forecasts and explain variances, responsible for component accounting functions.

Ensure sanitation and safety requirements are met.

Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.

Recruit, hire, develop and retain frontline team.

Conduct periodic inventory.

Maintain records to comply with ARAMARK, government and accrediting agency standards.

Interact with Client Management and maintain effective client and customer relations at all levels.

May participate in sales process and negotiation of contracts.

Look for opportunities to implement new products and services which support sales growth and client retention.

Additional Responsibilities

Manage the front of the house of the dining operation (cafeteria/residential dining facility).

Develop and implement food service plans aligned with the client's mission and vision, including sustainable practices.

Qualifications

Requires at least 4 years of experience.

Requires 1–3 years of experience in a management role.

Requires previous experience in food service.

Requires a bachelor’s degree or equivalent experience.

Strong communication skills.

Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.

Ability to demonstrate excellent customer service using Aramark’s standard model.

Ability to maintain an effective working relationship with other departments to provide a unified food service experience.

Requires occasional lifting, carrying, pushing, pulling up to 50 lb.

Must be able to stand for extended periods of time.

About Aramark Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Equal Employment Opportunity Aramark is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn More Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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