User Experience Designer #1052962
FastTek Global, Dearborn, MI, United States
Dearborn, Michigan
User Experience Designer #1052962 Job Description
Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints.
They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards.
Key Responsibilities
Understand user needs, behaviors and preferences to create intuitive interactions
Map the user journey throughout their interactions with the organization
Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.
Structure information in a logical and intuitive manner
Manage translators and localization specialists
Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
Integrate Accessibility and Universal Design principles into the design process
Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
Prioritize user needs and advocate for design craft excellence
Leverage systems design processes to solve design challenges holistically
Skills Required
Product Design
Skills Preferred Product Designers with a Communication Specialty:
Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences, ensuring alignment and understanding across the organization.
Market Positioning and "Where We Play": Defining and communicating the product's unique value proposition and target market, helping stakeholders understand its competitive landscape and strategic direction.
Content Creation & Dissemination: Developing and managing various communication assets, such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged.
All-Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions.
Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively.
Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging.
Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences.
Experience Required
Designer 3 Exp.: 3-5+ years
Experience Preferred
Product Demo & Video Storytelling
Multimedia Content Development
Product Design
Agile Methodology
Design Thinking
User Research
Competitive Analysis
Financial Analysis
Education Required
Bachelor's Degree
Education Preferred
Master's Degree
Benefits
Medical and Dental (FastTek pays majority of the medical program)
Vision
Personal Time Off (PTO) Program
Long Term Disability (100% paid)
Life Insurance (100% paid)
401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.
#J-18808-Ljbffr
User Experience Designer #1052962 Job Description
Employees in this job function create intuitive and enjoyable end-to-end user experiences for customers interacting with vehicles, digital products and other customer touchpoints.
They apply their expertise in research, analysis, and design to create intuitive, engaging, and user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards.
Key Responsibilities
Understand user needs, behaviors and preferences to create intuitive interactions
Map the user journey throughout their interactions with the organization
Define how users interact with various interfaces, like gesture controls, voice commands, touchscreens, etc.
Structure information in a logical and intuitive manner
Manage translators and localization specialists
Understand entire ecosystem of services including various touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience
Integrate Accessibility and Universal Design principles into the design process
Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions
Prioritize user needs and advocate for design craft excellence
Leverage systems design processes to solve design challenges holistically
Skills Required
Product Design
Skills Preferred Product Designers with a Communication Specialty:
Product Strategy Articulation: Translating complex product strategies and roadmaps into clear, digestible narratives for various audiences, ensuring alignment and understanding across the organization.
Market Positioning and "Where We Play": Defining and communicating the product's unique value proposition and target market, helping stakeholders understand its competitive landscape and strategic direction.
Content Creation & Dissemination: Developing and managing various communication assets, such as newsletters, single point lessons (SPLs), internal memos, and presentations to keep teams informed and engaged.
All-Hands Meeting Communication: Crafting and delivering compelling product updates for large internal audiences, highlighting key achievements, challenges, and future directions.
Multimedia Content Development: Creating engaging video content, infographics, and other visual aids to explain product features, benefits, and design decisions effectively.
Stakeholder Alignment & Feedback Loops: Facilitating clear communication channels between design, engineering, marketing, and leadership to gather feedback, address concerns, and ensure consistent messaging.
Product Demo & Video Storytelling: Designing and producing compelling product demo videos, walkthroughs, and visual narratives that clearly communicate the value of AI and analytics products to both technical and business audiences.
Experience Required
Designer 3 Exp.: 3-5+ years
Experience Preferred
Product Demo & Video Storytelling
Multimedia Content Development
Product Design
Agile Methodology
Design Thinking
User Research
Competitive Analysis
Financial Analysis
Education Required
Bachelor's Degree
Education Preferred
Master's Degree
Benefits
Medical and Dental (FastTek pays majority of the medical program)
Vision
Personal Time Off (PTO) Program
Long Term Disability (100% paid)
Life Insurance (100% paid)
401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.
#J-18808-Ljbffr