
Assistant Property Manager
Avenue5 Residential, Scottsdale, AZ, United States
Assistant Property Manager
We are seeking an Assistant Property Manager to support the Property Manager in ensuring efficient operations of the property, including lease administration, maintenance oversight, financial reporting, and resident relations.
Salary $25 to $28 per hour
Benefits
Medical, dental, vision, and mental health coverage options.
Competitive pay plus basic life insurance and matching 401(k) contributions.
Generous time‑off plan including 10 paid holidays, a community service day, and birthday paid time.
Mentoring, professional development, discounts, tuition reimbursement, and robust recognition program.
Responsibilities
Assist the Property Manager with day‑to‑day operations, resident satisfaction, and the full resident lifecycle.
Understand and enforce operational guidelines from the property management agreement.
Maintain accounts receivable: collect rent, post rent, make daily bank deposits, and keep an accurate rent roll.
Complete daily, weekly, and monthly financial and leasing reports accurately and on time.
Audit records and files to identify action items such as lease expirations, delinquent accounts, and unlawful detainers.
Collect delinquent account balances from previous residents.
Process evictions, including paperwork, notices, and court hearings.
Lease apartments as needed and shop competitive properties.
Inspect buildings and grounds for safety and cleanliness; notify maintenance of needed repairs.
Process move‑ins, move‑outs, and lease renewals.
Validate new and current lease agreements and resident files for accuracy.
Assist the Property Manager with training staff on leasing, data entry, marketing, maintenance, and general office operations.
Compose routine correspondence, rental notices, and other letters and memorandums.
Assist with resident relations and problem resolution.
Assume operational responsibility when the Property Manager is absent.
Ensure compliance with all company policies, health and safety regulations, and applicable laws.
Perform other duties as assigned.
Education and Experience
High‑school diploma required; Bachelor’s degree preferred.
2–3 years of property‑management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or may be required in some locations.
Prior experience with Yardi Voyager or a similar system preferred.
Skills and Requirements
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal skills to communicate effectively with all levels of management.
Strong sensitivity to confidential matters.
Ability to work independently and prioritize in a fast‑paced environment.
Ability to convey technical concerns clearly and accurately.
English reading, writing, and speaking proficiency.
Proficiency with general office equipment (telephone, fax, printer, copier, key‑track system).
Customer‑service orientation and ability to relate to residents.
Strong organizational and time‑management skills.
Ability to de‑escalate situations involving angry or difficult people.
Valid driver’s license with clean record; current auto insurance required.
Must comply with all safety requirements.
Must complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment.
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Salary $25 to $28 per hour
Benefits
Medical, dental, vision, and mental health coverage options.
Competitive pay plus basic life insurance and matching 401(k) contributions.
Generous time‑off plan including 10 paid holidays, a community service day, and birthday paid time.
Mentoring, professional development, discounts, tuition reimbursement, and robust recognition program.
Responsibilities
Assist the Property Manager with day‑to‑day operations, resident satisfaction, and the full resident lifecycle.
Understand and enforce operational guidelines from the property management agreement.
Maintain accounts receivable: collect rent, post rent, make daily bank deposits, and keep an accurate rent roll.
Complete daily, weekly, and monthly financial and leasing reports accurately and on time.
Audit records and files to identify action items such as lease expirations, delinquent accounts, and unlawful detainers.
Collect delinquent account balances from previous residents.
Process evictions, including paperwork, notices, and court hearings.
Lease apartments as needed and shop competitive properties.
Inspect buildings and grounds for safety and cleanliness; notify maintenance of needed repairs.
Process move‑ins, move‑outs, and lease renewals.
Validate new and current lease agreements and resident files for accuracy.
Assist the Property Manager with training staff on leasing, data entry, marketing, maintenance, and general office operations.
Compose routine correspondence, rental notices, and other letters and memorandums.
Assist with resident relations and problem resolution.
Assume operational responsibility when the Property Manager is absent.
Ensure compliance with all company policies, health and safety regulations, and applicable laws.
Perform other duties as assigned.
Education and Experience
High‑school diploma required; Bachelor’s degree preferred.
2–3 years of property‑management experience required.
Knowledge of resident rental lifecycle activities required.
Real estate license preferred or may be required in some locations.
Prior experience with Yardi Voyager or a similar system preferred.
Skills and Requirements
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal skills to communicate effectively with all levels of management.
Strong sensitivity to confidential matters.
Ability to work independently and prioritize in a fast‑paced environment.
Ability to convey technical concerns clearly and accurately.
English reading, writing, and speaking proficiency.
Proficiency with general office equipment (telephone, fax, printer, copier, key‑track system).
Customer‑service orientation and ability to relate to residents.
Strong organizational and time‑management skills.
Ability to de‑escalate situations involving angry or difficult people.
Valid driver’s license with clean record; current auto insurance required.
Must comply with all safety requirements.
Must complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment.
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