
Personal Banker
Exchange Bank: Relationships You can Bank On, Junction City, KS, United States
Job Summary
This is a full time position in our Junction City, KS location.
Benefits
Health, dental, vision, life and disability insurance plans
Paid vacation and sick time
Up to 11 paid holidays per year
401k plan with employer match
Responsibilities Personal Bankers at Exchange Bank (EB) will develop customer relationships, participate in business development activities and act as a subject matter expert in financial products. Assist with sales development, coaching and guidance customers in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities. Consistently introduce customers to Business Banking, Mortgage Lending, Investment Planning, and Bankcard products and services. The main focus will be to manage customer bank accounts; open, close, and oversee transactions.
When receiving a request to close an account, do so in a professional manner to gather information on why the closing is occurring, then facilitate a resolution if possible.
When opening the accounts, do so in a timely accurate manner while following procedures and minimizing any errors.
Gathering and producing the documentation necessary to change contact information, while reducing risk for the customer and the bank of fraudulent activity.
Gathering necessary information to send domestic and international wires.
Qualifications
Bachelor’s Degree or equivalent experience preferred
Previous experience in a retail banking environment
Excellent oral and written communication skills
Critical thinking and creative problem solving skills.
Must possess a desire to meet the financial needs of our customers and community
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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Benefits
Health, dental, vision, life and disability insurance plans
Paid vacation and sick time
Up to 11 paid holidays per year
401k plan with employer match
Responsibilities Personal Bankers at Exchange Bank (EB) will develop customer relationships, participate in business development activities and act as a subject matter expert in financial products. Assist with sales development, coaching and guidance customers in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities. Consistently introduce customers to Business Banking, Mortgage Lending, Investment Planning, and Bankcard products and services. The main focus will be to manage customer bank accounts; open, close, and oversee transactions.
When receiving a request to close an account, do so in a professional manner to gather information on why the closing is occurring, then facilitate a resolution if possible.
When opening the accounts, do so in a timely accurate manner while following procedures and minimizing any errors.
Gathering and producing the documentation necessary to change contact information, while reducing risk for the customer and the bank of fraudulent activity.
Gathering necessary information to send domestic and international wires.
Qualifications
Bachelor’s Degree or equivalent experience preferred
Previous experience in a retail banking environment
Excellent oral and written communication skills
Critical thinking and creative problem solving skills.
Must possess a desire to meet the financial needs of our customers and community
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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