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Account Services Representative

Redeemed Billing, Rockford, IL, United States


Redeemed Billing is growing, and we’re looking for an experienced

Mental Health Billing Specialist

to join our team. We partner with therapy and psychiatry practices across Illinois and pride ourselves on high-touch service, strong compliance, and exceptional follow-through.

If you love problem-solving, understand the full revenue cycle, and enjoy working in behavioral health billing, we’d love to connect.

Position Type:

Full-time (W-2)

Key Responsibilities

Submit and manage behavioral health insurance claims (commercial, Medicare, Medicaid)

Follow up on rejections, denials, and underpayments

Post and reconcile insurance and patient payments

Verify eligibility and benefits

Assist with provider credentialing, recredentialing, and payer enrollments

Communicate with insurance companies and provider offices

Maintain accurate documentation and account notes

Support aging A/R cleanup and ongoing claim monitoring

Required Experience

2+ years of

mental/behavioral health billing

experience

Strong understanding of CPT codes, ICD-10, modifiers, and payer rules

Experience working full revenue cycle (from claim submission to payment)

Comfortable working independently and managing multiple accounts

Preferred (Nice to Have)

Experience using

SimplePractice

and/or

TherapyNotes

(big plus)

Credentialing and contracting experience

You’ll Be a Great Fit If You Are

Detail-oriented and organized

A problem solver who enjoys digging into denials

Reliable, accountable, and team-oriented

To Apply Please message me directly or email your resume to

melinda@redeemedbilling.com

with a brief note about your mental health billing experience and any EMRs you’ve used.

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