Benefits Specialist
Integrated Power Services, Greenville, SC, United States
Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.
IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.
Responsibilities & Expectations
Ensures the accuracy of all benefits enrollments utilizing the ADP Workforce Now
Conduct benefits onboarding for all newly hired employees
Assist with benefit renewals – to include preparing census data
Perform benefits and enrollment related quality audits
Coordinate benefits communication campaign strategy
Enroll employees with carriers in certain instances and process life status changes
Create custom reports using ADP custom reporting system
Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, and disability
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
Works effectively with each benefit provider to resolve administration and employee issues
Responsible for identifying system issues and working with the Benefit Manager in the correction of master data and potential system changes
Work closely with HR and Payroll Department to ensure accuracy deductions
Evaluate and recommend updates to benefit summaries, open enrollment materials, and ongoing communication materials
Monitor and answer phone queue to ensure calls are answered promptly and accurately
Review weekly eligibility updates between several different benefit portals and carriers/vendors including terminations, changes, adds, etc.
Responsible for the weekly carrier error reports and resolving all issues
Support special projects as needed
Qualifications and Competencies
Excellent customer service mindset and commitment to issue resolution
Ability to manage priorities and workflow
Sharp, analytical thinking abilities, always seeking to draw connections and identify the 'why'
Demonstrated proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
Ability to proactively identify and develop effective solutions
Acute attention to detail
Excellent written and oral communication skills
Ability to collect, interpret, and/or analyze complex data and information
Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity
3+ years of employee benefit and vendor experience preferred
ADP Workforce Now experience
You’ll thrive at IPS if you…
Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast‑paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest‑growing service provider, IPS offers single‑source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission‑critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug‑free workplace. Candidates for this position are required to complete a pre‑employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
#J-18808-Ljbffr
IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.
Responsibilities & Expectations
Ensures the accuracy of all benefits enrollments utilizing the ADP Workforce Now
Conduct benefits onboarding for all newly hired employees
Assist with benefit renewals – to include preparing census data
Perform benefits and enrollment related quality audits
Coordinate benefits communication campaign strategy
Enroll employees with carriers in certain instances and process life status changes
Create custom reports using ADP custom reporting system
Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, and disability
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
Works effectively with each benefit provider to resolve administration and employee issues
Responsible for identifying system issues and working with the Benefit Manager in the correction of master data and potential system changes
Work closely with HR and Payroll Department to ensure accuracy deductions
Evaluate and recommend updates to benefit summaries, open enrollment materials, and ongoing communication materials
Monitor and answer phone queue to ensure calls are answered promptly and accurately
Review weekly eligibility updates between several different benefit portals and carriers/vendors including terminations, changes, adds, etc.
Responsible for the weekly carrier error reports and resolving all issues
Support special projects as needed
Qualifications and Competencies
Excellent customer service mindset and commitment to issue resolution
Ability to manage priorities and workflow
Sharp, analytical thinking abilities, always seeking to draw connections and identify the 'why'
Demonstrated proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
Ability to proactively identify and develop effective solutions
Acute attention to detail
Excellent written and oral communication skills
Ability to collect, interpret, and/or analyze complex data and information
Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity
3+ years of employee benefit and vendor experience preferred
ADP Workforce Now experience
You’ll thrive at IPS if you…
Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast‑paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest‑growing service provider, IPS offers single‑source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission‑critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug‑free workplace. Candidates for this position are required to complete a pre‑employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
#J-18808-Ljbffr