Helpdesk Analyst
Vaco Recruiter Services, Charlotte, NC, United States
Vaco is actively searching for a Helpdesk Support Analyst to sit on-site at our client in South Charlotte, NC. Must be able to work on a W2 basis with no sponsorship (No C2C or 3rd party vendors).
Required Skills
Local to Charlotte, NC
W2 basis only
Tier 1 helpdesk support for hardware, software, access and connectivity issues
Previous experience troubleshooting issues related to Microsoft 365, Outlook, MS Teams, and SharePoint
Proven experience maintaining ticketing queue and escalating issues when needed
Experience assisting with onboarding, offboarding, account setup, permissions, and equipment deployment
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
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Required Skills
Local to Charlotte, NC
W2 basis only
Tier 1 helpdesk support for hardware, software, access and connectivity issues
Previous experience troubleshooting issues related to Microsoft 365, Outlook, MS Teams, and SharePoint
Proven experience maintaining ticketing queue and escalating issues when needed
Experience assisting with onboarding, offboarding, account setup, permissions, and equipment deployment
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
#J-18808-Ljbffr