Customer Retention & Support Associate – SaaS

A fast-growing SaaS company in Dallas is seeking a Customer Support Associate to join their team. The role involves proactive outreach for at-risk accounts, handling billing conversations, and providing customer support through various channels. Ideal candidates should possess strong communication skills, be comfortable with technology, and have experience in tech/support environments. This role offers clear paths for career growth within Customer Success and experience in a dynamic, collaborative environment. #J-18808-Ljbffr