Business Banking Relationship Manager
WaFd Bank, Bellingham, WA, United States
Job Title
Business Banking Relationship Manager
Location: US-WA-Bellingham
Overview A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The role partners with appropriate Business Banking colleagues to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or Executive Director. The Manager works with Treasury Management Officers and Treasury Analysts to grow and service non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking line, including LTOB > $500M and TRE > $5MM. The role aims to maximize bank profitability while limiting credit risk, and upholds WaFd Bank values, including providing kind service to clients and coworkers.
Locations/Job Details Location: Bellingham, WA
Category: Commercial Banking
Position Type: Full Time
Salary Range: USD $75,000.00/Yr. – USD $130,000.00/Yr.
Key Functions / Responsibilities
Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through product education; maintains active prospecting efforts including identification, qualification and calling; investigates and follows up on changes in customer status; balances prospecting with customer maintenance; meets with customers to discuss needs and outlines Bank services; resolves customer concerns as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop a deep understanding of non-credit products. Lead engagement with clients to uncover opportunities and solutions for cash flow management.
Perform portfolio management responsibilities, including monitoring customers' financial reporting requirements and compliance with covenants.
Stay current on compliance training and adhere to Know Your Customer and Bank Secrecy Act regulations.
Seek to be a trusted advisor by maintaining knowledge of the customer’s business and industry.
Participate in networking to increase Bank visibility in the communities served and to enhance new business opportunities.
Serve as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal banking, private banking, and wealth management.
Partner with SBA Loan Officers for credits requiring government guarantees.
Counsel with and assist in the training, development and mentoring of Branch Managers.
Adhere to bank policies and procedures to comply with federal regulations (e.g., Bank Secrecy Act, USA Patriot Act, OFAC). Ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other records.
Complete and pass all assigned eLearning courses and certifications as required.
Avoid conflicts of interest and maintain client privacy and confidentiality.
Complete special projects assigned by the manager.
Qualifications Education/Skills/Training:
Bachelor's Degree or approved equivalent; coursework in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail and success in working with clients with diverse banking needs.
Effective verbal and written communication; ability to work independently and in a team.
Proficiency with Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook, Power BI); experience with nCino and Salesforce desired; strong customer relations skills.
Experience:
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships, and winning new relationships.
Understanding of commercial lending terminology, credit underwriting, loan processing, documentation and procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons without regard to race, color, religion, sex, sexual orientation, gender identity, military status, veteran status, or disability in accordance with applicable laws. WaFd Bank is an Equal Opportunity Employer and provides reasonable accommodations pursuant to the ADA. Questions about accommodations may be directed to 800.324.9375.
EEO is The Law - for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Know Your Rights and Pay Transparency - information available from WaFd Bank
Posted Date: 9/11/2025
#J-18808-Ljbffr
Location: US-WA-Bellingham
Overview A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The role partners with appropriate Business Banking colleagues to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or Executive Director. The Manager works with Treasury Management Officers and Treasury Analysts to grow and service non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking line, including LTOB > $500M and TRE > $5MM. The role aims to maximize bank profitability while limiting credit risk, and upholds WaFd Bank values, including providing kind service to clients and coworkers.
Locations/Job Details Location: Bellingham, WA
Category: Commercial Banking
Position Type: Full Time
Salary Range: USD $75,000.00/Yr. – USD $130,000.00/Yr.
Key Functions / Responsibilities
Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through product education; maintains active prospecting efforts including identification, qualification and calling; investigates and follows up on changes in customer status; balances prospecting with customer maintenance; meets with customers to discuss needs and outlines Bank services; resolves customer concerns as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop a deep understanding of non-credit products. Lead engagement with clients to uncover opportunities and solutions for cash flow management.
Perform portfolio management responsibilities, including monitoring customers' financial reporting requirements and compliance with covenants.
Stay current on compliance training and adhere to Know Your Customer and Bank Secrecy Act regulations.
Seek to be a trusted advisor by maintaining knowledge of the customer’s business and industry.
Participate in networking to increase Bank visibility in the communities served and to enhance new business opportunities.
Serve as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal banking, private banking, and wealth management.
Partner with SBA Loan Officers for credits requiring government guarantees.
Counsel with and assist in the training, development and mentoring of Branch Managers.
Adhere to bank policies and procedures to comply with federal regulations (e.g., Bank Secrecy Act, USA Patriot Act, OFAC). Ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other records.
Complete and pass all assigned eLearning courses and certifications as required.
Avoid conflicts of interest and maintain client privacy and confidentiality.
Complete special projects assigned by the manager.
Qualifications Education/Skills/Training:
Bachelor's Degree or approved equivalent; coursework in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail and success in working with clients with diverse banking needs.
Effective verbal and written communication; ability to work independently and in a team.
Proficiency with Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook, Power BI); experience with nCino and Salesforce desired; strong customer relations skills.
Experience:
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships, and winning new relationships.
Understanding of commercial lending terminology, credit underwriting, loan processing, documentation and procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons without regard to race, color, religion, sex, sexual orientation, gender identity, military status, veteran status, or disability in accordance with applicable laws. WaFd Bank is an Equal Opportunity Employer and provides reasonable accommodations pursuant to the ADA. Questions about accommodations may be directed to 800.324.9375.
EEO is The Law - for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Know Your Rights and Pay Transparency - information available from WaFd Bank
Posted Date: 9/11/2025
#J-18808-Ljbffr