Dealer Communications Manager
Hyundai Capital, Irvine, CA, United States
Dealer Communications Manager (2600009X)
Job Description
Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values‑driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for:
Medical, dental, and vision plans with no‑cost and low‑cost options
Annual employer HSA contribution
401(k) matching and immediate vesting
Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
Associate / Sr. Associate: $350
Director: $800
Executive Director: $900
VP or Above: $1,000
100% employer‑paid life and disability insurance
No‑cost health and wellbeing programs, including a gym benefit
Six weeks of paid parental leave
Paid Volunteer Time Off, plus a company donation to a charity of your choice
What to Expect The Dealer Communications Manager is responsible for managing various on‑going dealer and field communication activities such as the dealer newsletter, sales, credit, commercial communications, monthly internal sales recaps, as well as supporting and/or owning various dealer marketing efforts. This position will be responsible for researching and writing content for these various communications and will manage multi‑channel execution strategy, own content and creative and coordinate with other departments as needed for reviews and approvals. In addition, this role is responsible for planning and execution of Dealer and Field engagement events.
What You Will Do
Dealer and Sales Field Communications:
Partner cross‑functional business stakeholders to determine communications and messaging for dealer audiences including all process, and program changes, and company communications impacting dealers.
Build project timelines for execution with various stakeholders including legal review and ensure milestones and timely execution.
Ensure adherence to all Legal and Compliance standards and procedures.
Ensure sales field alignment via email communications, field meetings and reviews.
Work with appropriate outsourced vendors to provide communication assets.
Dealer and Field Event Planning & Execution:
Manage the planning, communication and execution of Dealer and Field engagement events including but are not limited to Circle of Excellence, Dealer Summit, Sales Rally, Regional field and dealer meetings.
Partner with key stakeholders, OEM, and vendor partners to ensure successful event launch.
Qualifications What You Will Bring
Minimum 5-7 years progressive experience in B2B communications.
Automotive or financial services experience is a plus.
Bachelor’s degree in Communications, Marketing, Business Administration or related field.
Excellent project management and organizational skills.
Proven ability to work with outsourced vendors for deliverables.
Excellent interpersonal skills to successfully collaborate with cross‑functional departments and external stakeholders.
Strong business writer with the ability to craft messaging for a business audience.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access, Project and Outlook), Canva, and Adobe programs (Campaign, Photoshop, Illustrator, and InDesign).
Ability to handle multiple tasks and prioritize effectively in a fast‑paced environment.
Strong attention to detail with a customer‑centric approach.
Operate well under pressure and meet tight deadlines.
Sound understanding of marketing principles.
Ability to work autonomously and in a team environment.
Strong orientation toward results coupled with reputation for integrity, creativity and good judgment.
Must have the ability to challenge, when appropriate, existing practices.
Additional Information Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at‑home and office environment.
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Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values‑driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for:
Medical, dental, and vision plans with no‑cost and low‑cost options
Annual employer HSA contribution
401(k) matching and immediate vesting
Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
Associate / Sr. Associate: $350
Director: $800
Executive Director: $900
VP or Above: $1,000
100% employer‑paid life and disability insurance
No‑cost health and wellbeing programs, including a gym benefit
Six weeks of paid parental leave
Paid Volunteer Time Off, plus a company donation to a charity of your choice
What to Expect The Dealer Communications Manager is responsible for managing various on‑going dealer and field communication activities such as the dealer newsletter, sales, credit, commercial communications, monthly internal sales recaps, as well as supporting and/or owning various dealer marketing efforts. This position will be responsible for researching and writing content for these various communications and will manage multi‑channel execution strategy, own content and creative and coordinate with other departments as needed for reviews and approvals. In addition, this role is responsible for planning and execution of Dealer and Field engagement events.
What You Will Do
Dealer and Sales Field Communications:
Partner cross‑functional business stakeholders to determine communications and messaging for dealer audiences including all process, and program changes, and company communications impacting dealers.
Build project timelines for execution with various stakeholders including legal review and ensure milestones and timely execution.
Ensure adherence to all Legal and Compliance standards and procedures.
Ensure sales field alignment via email communications, field meetings and reviews.
Work with appropriate outsourced vendors to provide communication assets.
Dealer and Field Event Planning & Execution:
Manage the planning, communication and execution of Dealer and Field engagement events including but are not limited to Circle of Excellence, Dealer Summit, Sales Rally, Regional field and dealer meetings.
Partner with key stakeholders, OEM, and vendor partners to ensure successful event launch.
Qualifications What You Will Bring
Minimum 5-7 years progressive experience in B2B communications.
Automotive or financial services experience is a plus.
Bachelor’s degree in Communications, Marketing, Business Administration or related field.
Excellent project management and organizational skills.
Proven ability to work with outsourced vendors for deliverables.
Excellent interpersonal skills to successfully collaborate with cross‑functional departments and external stakeholders.
Strong business writer with the ability to craft messaging for a business audience.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Access, Project and Outlook), Canva, and Adobe programs (Campaign, Photoshop, Illustrator, and InDesign).
Ability to handle multiple tasks and prioritize effectively in a fast‑paced environment.
Strong attention to detail with a customer‑centric approach.
Operate well under pressure and meet tight deadlines.
Sound understanding of marketing principles.
Ability to work autonomously and in a team environment.
Strong orientation toward results coupled with reputation for integrity, creativity and good judgment.
Must have the ability to challenge, when appropriate, existing practices.
Additional Information Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at‑home and office environment.
#J-18808-Ljbffr