Relationship Banker - Syracuse Area
Bank of America, Syracuse, NY, United States
Job Description
Responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources such as mobile banking, online banking, or ATM. Accurately and efficiently process cash transactions for clients. Conduct deep conversations to understand financial priorities and connect clients to solutions that meet their goals.
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Effective collaborator, building and nurturing strong relationships
Passion, commitment and drive to deliver an experience that improves clients' financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently, comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking)
Applies strong critical thinking and problem‑solving skills to meet clients' needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity and focuses on results while acting in the best interest of the client
Flexible to work weekends and/or extended hours as needed
Desired Qualifications
Experience in financial services and knowledge of the industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Shift 1st shift (United States of America)
Hours Per Week 40
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Benefits This role is benefits eligible. We provide industry‑leading benefits, paid time off, and resources and support to our employees so they can make a genuine impact.
Pay Range $25.00 - $27.88 hourly pay, based on experience, education and skill set.
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Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Effective collaborator, building and nurturing strong relationships
Passion, commitment and drive to deliver an experience that improves clients' financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently, comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking)
Applies strong critical thinking and problem‑solving skills to meet clients' needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity and focuses on results while acting in the best interest of the client
Flexible to work weekends and/or extended hours as needed
Desired Qualifications
Experience in financial services and knowledge of the industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Shift 1st shift (United States of America)
Hours Per Week 40
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Benefits This role is benefits eligible. We provide industry‑leading benefits, paid time off, and resources and support to our employees so they can make a genuine impact.
Pay Range $25.00 - $27.88 hourly pay, based on experience, education and skill set.
#J-18808-Ljbffr