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Lead Service and Sales Technician

Numotion, Salt Lake City, UT, United States


About Codale Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have thirteen branch locations in the western United States. Codale is a subsidiary of Sonepar USA, part of the global Sonepar family.

Benefits 401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a definitive career path.

Summary of Position Inside Sales is primarily responsible for supporting Outside Sales persons, maintaining relationships with customers, entering and expediting orders, receiving inbound phone calls, providing customer service over the phone and in person. Inside sales person will work closely with purchasing to expedite orders and may be called on to work with accounts receivable to keep accounts current. This position will work cross functionally with logistics, transportation accounts receivable and purchasing to proactively meat customer’s needs with a focus on renewables.

This position will also serve as backup and support for counter sales. The successful candidate must be professional in appearance and manner, able to successfully work with a wide array of customers both in person and over the phone. The position is the primary point of contact for the customer purchasing agent and managing orders

This position reports to the Branch Manager.

Essential Job Functions Serve as a key point of contact for customers. Maintain our high standards of quality and customer service at all times. Continually develop product knowledge and share that knowledge with customers. Working schedule is Monday through Friday with occasional weekends and overnight travel, both in and out of state. May be required to travel out of state for product training. Other duties as assigned.

Qualifications

Ability to move independently or with reasonable accommodation within the facility and community.

Applicant must be physically and mentally able to perform all requirements of the job.

Able to stand, stoop, bend, or carry for extended periods.

Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.

Able to go up and down steps.

Applicant must pass a background check.

Good communication skills a must.

Ability to work with people with disabilities and other special needs desirable.

Knowledge of merchandise and customer service desirable.

Math skills with which to complete daily reports as necessary desirable

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