Part Time Client Relationship Consultant 1 (Banker) - Pasco, WA (20 hrs)
U.S. Bank, Pasco, WA, United States
Job Description
Client Relationship Consultants build relationships with customers, engaging them via multiple channels—including in‑person, by appointment, and virtually—to provide the best possible counsel while adopting a digital‑first mindset. Strong client relationships are built on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions that align with each customer’s unique goals.
Build relationships through proactive outreach and follow‑up, asking questions and learning about clients’ financial needs and banking channel preferences. Identify solutions for new and existing clients, effectively engage and communicate with them, maintain a working knowledge of consumer and business banking products—including digital offerings—provide a consistent optimal client experience, collaborate with branch team members, open new accounts, complete service requests, submit credit applications, and educate clients on emerging and self‑service digital products.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Applicants will undergo the required registration process, which includes a criminal background and credit check. Failure to meet NMLS registration requirements may result in offer rescission or termination.
Basic Qualifications
High school diploma or equivalent
Typically has a minimum of one to two years of job‑related, retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster client relationships through proactive outreach and follow‑up
Effective engagement and communication with clients
Basic knowledge of applicable bank and branch policies, procedures, and support systems
Strong customer‑service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Digital‑first mindset to explore and identify clients’ true needs
Basic level of proficiency in making appropriate recommendations that satisfy customers both reactively and proactively
Experience in the financial services industry (preferred)
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program at all U.S. facilities and certain territories. The program is an Internet‑based employment‑eligibility verification system operated by U.S. Citizenship and Immigration Services.
Salary range: $20.00 – 23.27 per hour (actual amount may vary by location).
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and all workplace conduct and safety policies.
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Build relationships through proactive outreach and follow‑up, asking questions and learning about clients’ financial needs and banking channel preferences. Identify solutions for new and existing clients, effectively engage and communicate with them, maintain a working knowledge of consumer and business banking products—including digital offerings—provide a consistent optimal client experience, collaborate with branch team members, open new accounts, complete service requests, submit credit applications, and educate clients on emerging and self‑service digital products.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Applicants will undergo the required registration process, which includes a criminal background and credit check. Failure to meet NMLS registration requirements may result in offer rescission or termination.
Basic Qualifications
High school diploma or equivalent
Typically has a minimum of one to two years of job‑related, retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster client relationships through proactive outreach and follow‑up
Effective engagement and communication with clients
Basic knowledge of applicable bank and branch policies, procedures, and support systems
Strong customer‑service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Digital‑first mindset to explore and identify clients’ true needs
Basic level of proficiency in making appropriate recommendations that satisfy customers both reactively and proactively
Experience in the financial services industry (preferred)
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program at all U.S. facilities and certain territories. The program is an Internet‑based employment‑eligibility verification system operated by U.S. Citizenship and Immigration Services.
Salary range: $20.00 – 23.27 per hour (actual amount may vary by location).
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and all workplace conduct and safety policies.
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