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Senior Billing & Customer Resolution Specialist

Horace Mann, Plano, TX, United States


A leading insurance provider in Texas is seeking a Senior Billing Resolution Specialist to support billing operations for Individual Supplemental and Group Products. The successful candidate will review and process billing changes, ensure compliance, and enhance customer service. Key responsibilities include evaluating billing inquiries, maintaining billing systems, and identifying process improvements. This role requires strong analytical and communication skills, with a focus on accuracy and quality service. Competitive hourly pay range is offered based on experience. #J-18808-Ljbffr