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Sales Consultant

Easy Step Enterprises, Wilmington, NC, United States


Description Selling stuff is easy, but transforming lives is a unique challenge.

Description Selling stuff is easy, but transforming lives is a unique challenge. If you want easy, this isn’t for you.

But if you’re ready to embrace changing lives, creating opportunities for yourself, and positively impacting your community, then come talk to us.

Who We Are At Easy Step Enterprises, a franchisee of The Good Feet Store – America’s #1 Arch Support Store, we don’t just sell arch supports. We help people reclaim their mobility, confidence, and quality of life. With 30 locations across North Carolina, Virginia, DC, Maryland, Tennessee, and Ohio, we serve everyone from runners to teachers, college athletes to grandparents, people who want to live pain-free and move freely. You’ll join a team that holds itself to high standards; one built on discipline, teamwork, and accountability. Here, excellence isn’t optional; it’s who we are. If you’re driven by purpose, motivated by challenge, and inspired by impact, this is your calling.

Duties and Responsibilities

Providing compassionate consultations to customers that are personalized to customer needs and the lifestyle they strive to have

Successfully demonstrating the Good Feet product lines with the intention to help, support, and provide excellent solutions to customer concerns and goals

Educate customers in how a 3-Step system, or 3-Step Bundle, is designed to support their needs and wellness goals

Providing personalized consultative fittings inclusive of the customer standing, walking, and kneeling to ensure customers receive the correct product size and support for their needs

Professionally provide support to customers as they perform their balance, walk, and other fit testing activities

Assist the store in creating an environment conducive to achieving both team and personal goals based on company determined metrics and goals

Support individual team members growth through continued coaching and engagement in company set initiatives

Participate in ongoing training sessions to optimize the script, product specifics, and sales objectives set for the store

Keeping return percentage under company benchmarks

Maintaining professionalism in all communication and business activities

Handling product deliveries and assisting with inventory management

Completing opening and closing operations as directed by the sales management team

Engaging in regular store and company-wide meetings in a virtual or in-person environment as determined appropriate by the company

Embracing the Easy Step Vision, Mission, and Values

Occasional travel to other stores for assistance

Benefits

Medical, dental, vision, HSA, accidental, and disability insurance offered to full-time employees after 60 days

401(k) program offered to full-time employees after 90 days

Paid Time Off for employees that begins accruing on the first payroll cycle

Work Life Balance schedule with amazing retail hours: 10 AM - 7 PM, Monday - Saturday; closed every Sunday

Paid Saturday lunches for specific store goals being met

Discounts on products purchased in store

Earn points for discounts on experiences or cash out points to receive various gift cards

Compensation

Average annual amount: $60,000-$80,000

An hourly rate of $15.00 per hour

Base hourly rates are paid every two weeks for hours worked in the pay period

A tiered commission structure, commission rates are based on total sales in the previous month

Commission is paid on a monthly basis

The Good Feet Store is an Equal Opportunity Employer.

Requirements

A mindset geared towards brightening our customers’ day through friendly and respectful consultations

A drive to reach set goals and achieve daily, weekly, and monthly sales metrics

A collaborative approach to team building and continued training opportunities

Excellent verbal and written communication skills

Organized and efficient

Previous use of Salesforce, or similar CRM platforms, is preferred

Previous use of POS systems is preferred

Previous understanding of sales metrics and KPIs is preferred

Passionate about the value and wellness benefits of Good Feet products

Education / Experience

High School Diploma or G.E.D

Consultative sales or customer facing sales experience preferred

Physical Requirements

Must be comfortable with constant talking, standing, walking, kneeling, assisting customers to remove or put on shoes, bending, reaching, and the ability to assist customers on their walk and balance tests as appropriate

Lifting up to 40 pounds

Ascending or descending ladders or step stools

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