IBM is hiring: SAP User Experience Architect - Associate Partner in Detroit

Introduction

Join our innovative team as an SAP User Experience Architect - Associate Partner at IBM. We are on the lookout for a skilled professional with extensive knowledge of SAP's UX frameworks and applications, specifically Signavio, LeaniX, and WalkMe. In this pivotal role, you will be instrumental in designing our SAP UX strategy to drive innovation and establish a competitive edge in the market.

Your Role and Responsibilities

• UX Expertise and Leadership: Showcase your profound understanding of user experience principles and SAP-specific UX guidelines to create seamless and engaging SAP interfaces.
• Tool Proficiency: Utilize your expertise in Signavio for business process modeling, LeaniX for development, and WalkMe for digital adoption, crafting user-centered solutions that enhance user satisfaction.
• Client Engagement: Act as a UX subject matter expert, guiding clients through the design and implementation of SAP user experiences, and building strong stakeholder relationships.
• Partnership Enhancement: Collaborate with IBM and SAP teams to align with strategic goals, participate in joint initiatives, and co-create innovative UX solutions.
• UX Strategy and Differentiation: Identify and strengthen our unique value proposition in SAP UX design, developing compelling messages that resonate with potential clients.
• Design System and Component Management: Assist in developing a reusable design system and component library for SAP applications, ensuring efficiency and consistency across projects.
• User Research and Usability Testing: Conduct user research and testing to validate design concepts, ensuring user satisfaction and needs are met.
• Collaboration and Cross-Functional Work: Work closely with UX designers, product managers, and developers to ensure the effective execution of UX strategies and initiatives.
• Thought Leadership: Engage in thought leadership activities, such as speaking at events and publishing articles, establishing our firm as a trusted advisor in the SAP UX space.
• Incentive Maximization: Stay informed about incentive programs to maximize rewards linked to successful SAP UX implementations and partnership milestones.
• Market Awareness: Keep abreast of SAP and IBM market dynamics and emerging trends to offer valuable insights to clients.
• Mentorship and Team Development: Mentor junior team members, fostering a culture of continuous learning and improvement.

Work Environment:

This hybrid role allows you to work from a combination of IBM locations, client sites, or home. The specific in-office days will be defined by your management team, and any changes require pre-approval from your manager.

Required Technical and Professional Expertise

• Education and Certifications: A Bachelor's degree in Computer Information Systems, Business Management, Interaction Design, Human-Computer Interaction, or a related field. Relevant certifications, such as SAP Certified Application Associate or SAP Certified Technology Associate, are preferred.
• Technical Expertise:
  • Experience in UX design for enterprise software with a focus on SAP applications.
  • Strong understanding of UX design principles, methodologies, and tools.
  • Proficiency in UX design tools like Sketch, Figma, and Adobe XD.
  • Familiarity with low-code platforms like LeaniX and digital adoption tools like WalkMe.
  • Knowledge of business process modeling with Signavio.
• Professional Skills:
  • Exceptional communication and presentation skills for diverse audiences.
  • Strong project management and stakeholder engagement skills.
  • Able to drive consensus and resolve complex design issues.
• Industry Experience: Minimum of 10 years in UX design, consulting, or implementation roles, preferably within the enterprise software or SAP ecosystem.
• Leadership Potential: Show potential for growth into senior leadership roles, mentoring junior staff, and fostering collaboration.
• Cultural Fit: Align with our company values, focusing on a customer-obsessed culture and commitment to innovation.

Equal Opportunity Employer:

IBM is proud to be an equal-opportunity employer. We embrace diversity and are committed to compliance with fair employment practices.