Pink Jeep Tours - Tour Guide - Sedona
Herschend Family Entertainment, Sedona, AZ, United States
Pink Jeep Tours - Tour Guide - Sedona
Job Category: Guest Services Requisition Number: PINKJ009346 DO YOU HAVE A PASSION FOR EDUCATING AND OFF ROADING? Become an Adventure Jeep Guide with Pink Jeep Tours! Take guests on guided tours in our iconic Pink Jeeps in Sedona's Red Rock Country. Provide fun and education while creating memories worth repeating! Training starts May 26, 2026! Hiring for Full-time and Part-time Full-Time Year-Round positions. Part-time guides go through 6 weeks of Full-time training before going to Part-time schedule. Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures. RESPONSIBILITES Able to perform the following Guide fundamentals in a satisfactory manner: Conducts tours in an engaging and professional manner Skilled driving on and off road General understanding of our permits and operating plan General understanding/working knowledge of tour scheduling and tour rotation Reads and follows manifest to insure tour type and accuracy Presents information on all tours: Local history, geology, USFS, plants and animals Assists customers in and out of the Jeep and demonstrates concern for their safety Reviews/Refreshes knowledge from training and pursues ongoing learning and education Professional and effective communication across departments to insure maximum tour efficiency Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management Maintains an average to above average attendance record Respects and follows company policies and procedures Takes constructive feedback in a respectful manner and applies it Is available to work up to 12-hour days with up to 10 hours of tour time Consistently and carefully inspects, operates, and cleans their Jeeps Repetitive motion involves climbing in and out of the jeep, reaching overhead and across at chest level Maintain efficient, daily contact and adequate radio communication with the reservation staff to assure timely tour departures and accurate Jeep assignments Safely operates the Jeep through challenging city traffic, varied Forest Service terrain, in all types of weather conditions, while crafting entertaining and informative tours KEY METRICS Internal and External Customer satisfaction: Pink Listens, comments/feedback. Reliability/availability good attendance record, willing to work extra shifts during peak times Quality of tour: driving skills, knowledge of the resources, fun Safety - follows all SMITH guidelines and has a good safety record Ongoing educational pursuits to enhance interpretive and informational skills QUALIFICATIONS & ESSENTIAL REQUIREMENTS Must be 25 years of age or older with an excellent driving record Must pass a DOT physical Effective communication skills: energetic, outgoing, entertaining speaker Team player that is self-motivated and takes initiative Good judgment and problem-solving skills Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology Able to endure weather extremes in a physical-oriented job Defensive driving skills and a driver's license clear of major moving violations Frequent bouncing up and down in the driver's seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks for up to 10 hours a day Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures Able to conduct hiking tours Must be able to speak and hear clearly to provide quality customer service CPR/First Aid certified - able to remain calm and effective when dealing with medical emergencies encountered
Job Category: Guest Services Requisition Number: PINKJ009346 DO YOU HAVE A PASSION FOR EDUCATING AND OFF ROADING? Become an Adventure Jeep Guide with Pink Jeep Tours! Take guests on guided tours in our iconic Pink Jeeps in Sedona's Red Rock Country. Provide fun and education while creating memories worth repeating! Training starts May 26, 2026! Hiring for Full-time and Part-time Full-Time Year-Round positions. Part-time guides go through 6 weeks of Full-time training before going to Part-time schedule. Our Tour Guides work in a dynamic tourist environment focused on customer satisfaction. A guide provides a fun, informative tour. They provide for the comfort and safety of the customer while delivering information on natural and cultural resources in a meaningful way. They are safety minded, inspecting and operating their Jeeps on the highways and Forest Service roads in compliance with all Laws, Regulations, and Company Policies and Procedures. RESPONSIBILITES Able to perform the following Guide fundamentals in a satisfactory manner: Conducts tours in an engaging and professional manner Skilled driving on and off road General understanding of our permits and operating plan General understanding/working knowledge of tour scheduling and tour rotation Reads and follows manifest to insure tour type and accuracy Presents information on all tours: Local history, geology, USFS, plants and animals Assists customers in and out of the Jeep and demonstrates concern for their safety Reviews/Refreshes knowledge from training and pursues ongoing learning and education Professional and effective communication across departments to insure maximum tour efficiency Displays a positive, friendly and professional attitude in all interactions with customers, fellow employees, citizens, competitors, hotel/resort staff, and management Maintains an average to above average attendance record Respects and follows company policies and procedures Takes constructive feedback in a respectful manner and applies it Is available to work up to 12-hour days with up to 10 hours of tour time Consistently and carefully inspects, operates, and cleans their Jeeps Repetitive motion involves climbing in and out of the jeep, reaching overhead and across at chest level Maintain efficient, daily contact and adequate radio communication with the reservation staff to assure timely tour departures and accurate Jeep assignments Safely operates the Jeep through challenging city traffic, varied Forest Service terrain, in all types of weather conditions, while crafting entertaining and informative tours KEY METRICS Internal and External Customer satisfaction: Pink Listens, comments/feedback. Reliability/availability good attendance record, willing to work extra shifts during peak times Quality of tour: driving skills, knowledge of the resources, fun Safety - follows all SMITH guidelines and has a good safety record Ongoing educational pursuits to enhance interpretive and informational skills QUALIFICATIONS & ESSENTIAL REQUIREMENTS Must be 25 years of age or older with an excellent driving record Must pass a DOT physical Effective communication skills: energetic, outgoing, entertaining speaker Team player that is self-motivated and takes initiative Good judgment and problem-solving skills Outdoor enthusiast with an interest in flora, fauna, history, archaeology, and geology Able to endure weather extremes in a physical-oriented job Defensive driving skills and a driver's license clear of major moving violations Frequent bouncing up and down in the driver's seat as a result of driving on rugged trails, washboard gravel roads, and climbing up and over rocks for up to 10 hours a day Able to walk on dirt trails, uneven ground, and rock formations to point out scenic views and rock structures Able to conduct hiking tours Must be able to speak and hear clearly to provide quality customer service CPR/First Aid certified - able to remain calm and effective when dealing with medical emergencies encountered