Host/ Server Assistant
Out West Restaurant Group, Covina, CA, United States
Job Description
$16.90-$16.90 Plus Tips . This is an hourly, non‑exempt position.
Benefits
Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.
Employees accrue and may use paid sick leave in accordance with California law and applicable local city or county ordinances.
Extras
Growth opportunities—training and advancement programs, including our Shift Leader program with extensive on‑the‑job training.
Hospitable culture that recognizes hard work, effort, perseverance, and leadership.
Closed Thanksgiving and Christmas Day so our team can enjoy time with family and friends.
Flexible scheduling options to support the team and ensure excellent service for guests. Tasty perks: meal discounts.
Company‐sponsored Employee Assistance Program (EAP).
We are the largest franchisee of Outback Steakhouse.
Plenty of future possibilities to advance in your career!
Responsibilities
Makes memorable first and last impressions with a smile.
Greets incoming and departing guests in a welcoming manner and seats them in the dining and bar areas, ensuring a smooth handoff to service staff.
Coordinates wait and seats guests with a sense of urgency.
Always smiles and has genuine conversations with guests.
Demonstrates teamwork by supporting all areas of the restaurant as business needs arise.
Commitment to food safety, cleanliness, job safety, and sanitation standards.
Busses tables, delivers food, and supports the dining room while ensuring every opportunity to WOW our guests is fulfilled.
Has a general knowledge of the food and drink menu and can recommend and upsell products.
Answers the phone promptly and professionally and directs calls.
Leads the lobby experience for each guest, following Outback hospitality standards.
Assists guests and supports servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.
Requirements
Ability to lift, carry, or move up to 30 lbs.
Able to work in hot and cold environments.
Ability to walk and stand for extended periods of time, up to 8 hours per shift.
Frequent bending, reaching, kneeling, squatting, and stooping.
Manual dexterity to handle glassware, utensils, and technology systems.
Ability to move quickly in a fast‑paced environment.
Visual ability to include distance, close, color, depth, and peripheral vision; ability to adjust focus as needed; and to work in areas with low or dim lighting.
Ability to perform essential functions of the job with or without reasonable accommodation.
For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).
Legal and EEO Statements The Company provides reasonable accommodation as required by law and does not retaliate against employees for exercising their rights under California law, including protected leave, disability accommodations, or wage and hour rights.
The Company is committed to pay equality and fully complies with the California Equal Pay Act.
The Company complies with all applicable California wage and hour laws, including minimum wage, overtime, meal periods, rest breaks, reporting time pay, and split shift pay.
All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify). The E‑Verify participation and right‑to‑work poster can be viewed at https://www.outwestrg.com/e-verify.
California applicants have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as outlined in our applicant privacy notice along with our data practices.
This posting does not create a contract of employment. Employment with the company is at‑will and may be terminated at any time by either party, with or without cause or notice, subject to applicable law.
Out West Restaurant Group is an equal‑opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to any characteristic protected by federal and state laws.
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Benefits
Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.
Employees accrue and may use paid sick leave in accordance with California law and applicable local city or county ordinances.
Extras
Growth opportunities—training and advancement programs, including our Shift Leader program with extensive on‑the‑job training.
Hospitable culture that recognizes hard work, effort, perseverance, and leadership.
Closed Thanksgiving and Christmas Day so our team can enjoy time with family and friends.
Flexible scheduling options to support the team and ensure excellent service for guests. Tasty perks: meal discounts.
Company‐sponsored Employee Assistance Program (EAP).
We are the largest franchisee of Outback Steakhouse.
Plenty of future possibilities to advance in your career!
Responsibilities
Makes memorable first and last impressions with a smile.
Greets incoming and departing guests in a welcoming manner and seats them in the dining and bar areas, ensuring a smooth handoff to service staff.
Coordinates wait and seats guests with a sense of urgency.
Always smiles and has genuine conversations with guests.
Demonstrates teamwork by supporting all areas of the restaurant as business needs arise.
Commitment to food safety, cleanliness, job safety, and sanitation standards.
Busses tables, delivers food, and supports the dining room while ensuring every opportunity to WOW our guests is fulfilled.
Has a general knowledge of the food and drink menu and can recommend and upsell products.
Answers the phone promptly and professionally and directs calls.
Leads the lobby experience for each guest, following Outback hospitality standards.
Assists guests and supports servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.
Requirements
Ability to lift, carry, or move up to 30 lbs.
Able to work in hot and cold environments.
Ability to walk and stand for extended periods of time, up to 8 hours per shift.
Frequent bending, reaching, kneeling, squatting, and stooping.
Manual dexterity to handle glassware, utensils, and technology systems.
Ability to move quickly in a fast‑paced environment.
Visual ability to include distance, close, color, depth, and peripheral vision; ability to adjust focus as needed; and to work in areas with low or dim lighting.
Ability to perform essential functions of the job with or without reasonable accommodation.
For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).
Legal and EEO Statements The Company provides reasonable accommodation as required by law and does not retaliate against employees for exercising their rights under California law, including protected leave, disability accommodations, or wage and hour rights.
The Company is committed to pay equality and fully complies with the California Equal Pay Act.
The Company complies with all applicable California wage and hour laws, including minimum wage, overtime, meal periods, rest breaks, reporting time pay, and split shift pay.
All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify). The E‑Verify participation and right‑to‑work poster can be viewed at https://www.outwestrg.com/e-verify.
California applicants have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as outlined in our applicant privacy notice along with our data practices.
This posting does not create a contract of employment. Employment with the company is at‑will and may be terminated at any time by either party, with or without cause or notice, subject to applicable law.
Out West Restaurant Group is an equal‑opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to any characteristic protected by federal and state laws.
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